Category: | Optometrist |
Address: | 5210 Corporate Center Ct SE, Lacey, WA 98503, USA |
Phone: | +1 360-459-2108 |
Site: | olympiavisionclinic.com |
Rating: | 4.4 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 10AM–7PM 10AM–5PM Closed Closed |
DU
Dusty Wilson
Its not likely that I will be going back. Weve given them plenty of money over the years, but lately its not been great. Today it was a refusal to give us the PD value so we could buy elsewhere some glasses they dont offer (we already paid over $400 for a pair this year, so they already got paid for it). First it was that the measurements were out of date and we have to pay $45 to get new measurements done. Then when I took broken glasses in for warranty service, they said they didnt need new measurements for *those* glasses. What? Then they said they couldnt give it to me because of liability. But didnt they just say they would let me get it for $45? Yes, they did. Then they had to call someone in the other clinic. She came back in a huff and with great pains gave me the PD value I asked for. Was that so hard? Yes, apparently it is. Before that it was some lady rudely telling me they arent open yet. I got there clearly after the listed opening time on the door. I had waited there for quite a while. Apparently that was rude of me to expect them to be open when they say they are. The other day they were closed before their listed closing time. That was a real pain because my son broke a piece on his glasses right before the weekend. Except for one time I went in for my sons exam (probably because I was about to spend a ton of money) and one other time for a nose piece replacement, they consistently feel like Im somehow putting them out by being there. I had good luck with the Westside clinic, but not so much at this Lacey one.
MI
Michael Marusich
WHAT IS WRONG WITH OLYMPIA VISION CLINIC??? NOTHING - absolutely NOTHING!!! From the moment you walk in the door, youre greeted by friendly, courteous individuals that are devoted to complete customer satisfaction... NO! Wait… make that "Customer Excellence". Everyone at Olympia Vision Clinic - from the receptionist, to the attending staff, the vision center technicians and doctors, each is focused on ensuring your specific vision care needs are identified and addressed fully and professionally. And the best part, they treat you like a real person, not just another number on a client roster.. They actually take the time to talk to you, understanding your specific concerns, and explaining their approach and treatment to your individual eye care needs. I’ve been going to Olympia Vision Clinic for over ten years, and every experience has been exceptional. Kudos to Dr. Tosland for pulling together a phenomenal team of customer care professionals.
CA
Carmen Lonborg
I have to give Olympia Vision Clinic in Lacey a 5 star rating for their aweome customer service! I was moving out state and I called to schecule an appointment and they got me in to see a doctor within a week. When I arrived I didnt gave to sit and wait; the staff were friendly and welcoming. I will recommend them to all of my friends and family!
TY
Tyson Jensen
Doctor was was great! However the prices are high and they refused to give me my pupilary distance (which is needed to order online), did not call me back when they said they would, and the front staff tried to tell me that pupilary distance depended on the glasses I got. Overall, a bad experience. I would not recommend going here.
RO
Robert Marquales
Warm, friendly and very competent Doctors, who will shoehorn you in between other appointments for emergencies. I highly recommend this clinic, and Im not easily impressed with medical services.
CY
Cyndi Villa
Great place. Friendly and thorough