Category: | Sporting Goods Store |
Address: | 7705 Evergreen Way g014, Everett, WA 98208, USA |
Phone: | +1 425-267-4187 |
Site: | big5sportinggoods.com |
Rating: | 3.1 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 9:30AM–9:30PM 9AM–9PM 9:30AM–8PM |
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Rach W
The rudest man works here! His name is Bill. I come in all the time and buy sturdy hiking socks for my job (usually with no problem). I bought some hiking socks here the other day (they were on sale near the register area) and one of the pairs was too big for my feet. I brought it back in to exchange it for another smaller sized pair. I go up to the counter and let the girl running the register know I had a return. She gets what I assume was the supervisor (Bill) and tells him I have a return. While she does this Im looking at the socks on sale to find another pair to exchange. Bill comes up and says in the rudest, snarkiest voice imaginable "ARE YOU READY YET, I GUESS NOT" and turns his back to me. At this point Im flustered and confused as to why he is being rude to me. I said I was ready and that I decided to only do a return (Im not sticking around and giving them more money at that point). He could tell I was disgruntled at that point. He sighs and keys in a code on the girls cash register. By the way, she seemed super awkward about the whole situation but didnt say anything. I wont be returning to this store.
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Stormi Miller
Horrible experience, we had a pair of womens hiking boots put on hold for me since our local big 5 didnt have my size, we drove 50 minutes to the store they were on hold at and they were never put on hold and no one can find them. Thanks a lot big 5, we probably wont be coming back. I needed them today and did all that driving for nothing
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Penny Hays
Lots of gear of all types. I like to get sneakers here. Selection and price are usually really good. I also come here for stocking stuffers and Christmas gifts for the ones on my list who likes these kind of things. Was a good place to come when the power went out for outdoor cooking equipment and lighting.
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Ansu Lowe
When to this store and get double charge on my card for the same item. Keeping going back so that they can fix it since its there mistake only to be told I needed to call a certain 1800 number. I was really pissed up till the time of writing this review its not yet fixed. Am done with big 5.
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Thomas Pardue
Pretty nice store but they need more employees in the shoe Dept when I needed help I had to go all over the store to find someone and one of the employee was a little stressed out and he let me know he was.
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Randi Brown
The manager went above and beyond when the display item was the last one and was more than fair about making it right for us. Overall, the store is great!
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johnny patchamatla
Incomparable customer service provided by Bill the manager! Im a very long time loyal customer of Big 5 and a Big fan of all their tremendous values
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M Martinson
Okay. They gas a replacement for the rain-check item they never called me back abour...
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D. Hopper
Not a great selection above shoe size 13 but if your a size 14 or 15 they do have some.
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J Church
Lost my wallet and it actually got turned in. Thank you employees :) nice clean store.
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Tourette TV
Rude manager bill. Treated others n employees like they are dumb.
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Leah Caton
Very clean and organized. The staff were friendly as well.
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Bema Self
Had everything i needed for a price i could afford.
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kurt spieldenner
Nicely kept store with helpful staff.
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Michael Lansberry
Great selection and awesome prices...
OK
ok ok
Rude rude rude employees.
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Cristian Radoi
Good stuff and prices.
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Chris Moore
Great customer service
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Derek West
Good stuff good price
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casey treddy
It too far away