Category: | Tire Shop |
Address: | 20914 Bothell Everett Hwy, Bothell, WA 98021, USA |
Phone: | +1 425-486-4089 |
Site: | discounttire.com |
Rating: | 4.5 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
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Lost Dragon
Ive had the best experience from all the discount tire stores. I dont know if its their training or what but all I can say is Ive been to about 30 of them over my lifetime and theyve always made me feel like I got a great deal and service.. today started out bad, as I took some new (used) wheels to be balanced at a local shop, which I will never go back to and these guys at discount tire fixed all their mistakes. they (all) make mistakes, but these guys own up to it (because there was a few, and I chalk it up to the extra hot days, and timelines... totally forgivable) and why Im writing this review is because the person who helped me really went out of his way to ensure all things were done right and Im a critical person, but again, I have to hand the gold trophy to Discount Tire stores because theyve always come through, from flat tires to balancing a wobbly one (which was todays issue) thank you guys and I will continue to buy tires from you.
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Stan Laramore
Unexpectedly excellent service. I brought my 2016 ram 2500 in to have the oem tires rotated and balanced on Friday morning without an appointment. Nathan greeted me, inspected my tires for wear, and wrote up my order. Brendan and crew soon went to work and were done in 20 minutes. One of the techs even asked if I wanted my tires shined. Brendan asked if I had any questions, checked my brake pads and rotors, thanked me, handed me a paper and was about to direct me out of the service bay. I smiled and said I needed to run in and settle the bill. He smiled back and said, "Theres no charge sir." I was floored. He said just to share the smile and buy my next set of tires from discount tire. I certainly will! Even more amazing is that all these gentlemen knew all along that I live in Georgia. Service like this is nearly unheard of. I obviously highly recommend discount tire of Bothell. Thank you!!
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Neal Liu
Steering wheel was shaking at 55 MPH to 60 MPH from out of balance, needed new tires anyway, was at 2/3 or 3/32, so figured new tires and balance would do it. Didnt fix the issue. Took it back the next day, tires were slightly off balance but that wasnt the issue, turns out my wheels were a bit out of round, they spend a good hour measuring it and they were able adjust the lowest part of the wheel with highest part of the tire, now this microscopic differences but it was enough! Now the drive is SUPER SMOOTH and QUIET, probably best its ever been. Professional, courteous and honest guys! Highly recommended! Last note - one guy was less experienced and a more experienced one came over to help and figure out the issue. The newer guy was all ears and didnt let his ego get in the way and was solely focused on fixing the issue, great to see this type of attitude from both of them!
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A Private User
I purchased 4 new wheels and 2 new tires. They installed all of them and did not check the alignment. When I picked the car up it was not drivable. The wheels where not straight, the steering wheel was nearly upside down when attempting to drive straight. They never told me they didnt do alignments, and Ive never heard of a wheel/tire store that doesnt do an alignment after installing 4 brand new wheels. So, it cost me $750 to get a car that wasnt drivable, and they didnt even bother to tell me. When spoke to them over the phone, they didnt seem to care. I was told Id have to get an alignment done somewhere else. Which is pretty lame, since my car could barely drive. They were not even nice. And for $750, they should have told me in advance that my car wouldnt be drivable.
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Amanda Sherrill
Was instantly greeted by Tony when I walked through the door. He had seen me driving up and knew already why I was there- I had a donut on the right rear, which was apparently on backwards. He checked all my tires and told me to replace both rear tires, both had bad tread, but didnt try to sell me on a whole set. The wait was 2 hours and I was permitted to leave, with my car to run errands, and return around when the wait would end, around 4:45. When I returned it was only about a half hour wait until the whole process was done. Very good, fast, honest service, and reasonably priced- $136 for two tires both with a ten year warranty. Definitely recommend.
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A Private User
Honest and dependable shop. During the hardest financial time in my life, these guys fixed my tires and put me at ease. When nobody else could fit me in, they came to my rescue. After hitting a pothole and causing my rim to get bent with a separation leak, then discovering a nail was stuck in another tire...I was very stressed. I am at a loss for words to describe how well and fast they took care of me. I will drive here out of my way to get the great service they give. The gas money is worth it to me.
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Kendra Gunhold
Excellent service today. I arrived with a hook in my tire, spare on my car and black marks all over my car from the leather strap of the bungee cord I hit that punctured my tire. They were awesome..fixed my tire, replaced the spare and washed away all the black marks. They fit right in to my sarcastic humor and left me feeling uplifted by the goodness of people just doing good work and helping out others. Thanks is simply not enough for taking care of me. You all ROCK!!
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ArtReady Frames
I had the pleasure of being helped at this Discount tire store by Matt. I went in prepared to purchase four new tires and left there not spending anything. My flat repaired (after being told by another tire store it couldnt be fixed) and at NO CHARGE. Now Ill get the rest of the life (hopefully) from my original tires. Since my car is AWD if you replace one tire you must replace all four. Saved me quite a bit of money. Thank you Matt and Discount Tire.
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Kevin Bridgeford
I brought my car in for two new tires first thing in the morning and I was out of there in 30 minutes. This Discount tire location in Bothell Wa. is Excellent with excellent service and very friendly and professional men working there. The prices for the tires are very good and I dont feel like I was taken to the cleaners when I leave. I will be back for all my tire needs and will pass along the good review to all my friends.
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Joonha Shin
Before going here, I went to two other places. Mill Creek Firestone said my tire was unrepairable and suggested that I buy new tires. Toyota dealership didnt even notice that my tires needed repair during the maintenance checkup. Turns out, one of my tires had a nail stuck in it. Discount tires in Bothell repaired it in less than an hour with no charge. Im going to come here again whenever I need tire service.
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Sriram Gopalan
Id never been here before so I wasnt sure what to expect. I was pleasantly surprised to encounter a very professional experience. I was able to talk to Keith within minutes about why I was there. He showed me all the options and helped me pick the right one. In about an hour, I got a call letting me know that the car was ready to pick up. Very smooth and painless.