Hotbox Smoke Shop

Category:	Tobacco Shop
Address:	3800 Factoria Blvd SE, Bellevue, WA 98006, USA
Phone:	+1 425-614-2699
Site:	hotboxsmokeshop.net
Rating:	4.1
Working:	9:30AM–10PM 9:30AM–10PM 9:30AM–10PM 9:30AM–10PM 9:30AM–11PM 9:30AM–11PM 9:30AM–10PM

Location

Photos 100

Reviews 17

Brian Thomas

Great staff and service gets this place 3 stars... otherwise if you are coming for e-juice, go elsewhere. Prices on 30 ml bottles average around $25-$30 a bottle; essentially at least double what you would pay from either Seattle vapor co or thunderhead directly (the two lines they offer here... thats right, two). They pale in comparison to just about any other smoke shop offering vapor in selection, and as mentioned the little they have is overpriced. I used to come here often (again, the people here are awesome and are the main reason I come in at all) but once I figured out how much the owners markup was after spending way too much money here, I only now drop in once in a blue moon. Only when I am in a pinch and cant wait for my delivery to arrive in the mail will I swing through, and I live only a mile from the Bellevue store. Also, there are no testers set up and cannot smell the ejuices any more... apparently I was told the issue was the new regulations, but plenty of other vapor stores have testers set up. Seattle vapor cos store for one has testers and said you just have to provide fresh mouthpieces and separate testers for each loaded flavor... so its a matter of investment. This place doesnt really try to be a vape store, it is apparent, but it seems like a lost opportunity with other stores being a ways away in crossroads. Expand the e-juice selection to more product lines and that might justify (maybe) the higher prices a bit.

Austin Walters

Recently purchased an atomizer that they have been out of stock of for a week, when they got them back on the shelves went right over. Went to my car and walked right back in after noticing it was defective and missing a component. Was treated as if I attempted to install it incorrectly and lost the piece myself, and that I was trying to pull one over on them. Even after showing them that I couldnt have even removed that part because it was a trapped piece that couldnt be accidentally removed. Acted as though they she was perfect and couldnt have possibly made a mistake and had a bad part they overlooked. Terrible customer service, thats not how you keep customers coming back, wont be returning. Just shop online, half the price and actual customer service.

Megan Hammond

This is a terrible place. The staff have no idea what theyre talking about. I overhead one of the workers, a male tonight, tell a customer that the only difference between the cheap juice and expensive juice was the "purity of the flavor". And thats it. The female worker was a total moron...enough said. Personally, I think she should go tell baby daddy number 3 that it might be time for her to go back to get her GED. This two bit vape tech stuff was obviously a little too much for her. I dont have time to fully elaborate on the idiocy that was this dynamic duo.

tara mccabe

Very friendly service! I drive 20mins out of my way just to go to this smoke shop. Its very clean and spacious inside. Wonderful and friendly service. It doesnt stink like most smoke shops smell. Like I said I drive 20 minutes out of my way to go here when between my house and the hotbox there are at least 5-10 smoke shop I can easily stop at. They stay open late for your convenience and are easily located in factoria on the other side of the street across from the mall. Definitely a customer for life. Thank you hotbox!

ivy gulickson

Ive gotten my vape devices and juice from here regularly over the last year and the staff has aleays been very friendly and helpful. They greet you as you walk in and make sure that your walking out with a product that your haply with. Theyre also open during tines when most vape shops are closed and participate in a rewards program that gives discounts after youve earned enough points. Very happy with their services :)

Kyle Stephen Bachmann

Went in with what I thought was a broken tank/atomizer with full expectations to buy a new one. Instead the staff member was able to help me after I explained the problem. She helped me fix my atomizer and saved me a bit of money when it would have been easier to just make a sale. Will definitely be returning for the service and convenient location for as long as I am in the area.

Marcel G

Friendly service and overly priced mods. The sets were easily $25 higher than other shops and/or online. I would suggest they find a cheaper wholesale price to cut back on their margins. Clean place and quite a variety and it has a convenient location.

Dylan DeGiulio

Friendly and knowledgeable staff, huge selection of glass, papers, juices, and every sort of accessory from protective cases to glass attachments to torches. It really is the one stop shop for anyone in the factoria area!

Eric Nelson

Great cigar selection! Very friendly staff very helpful. Very clean and well-kept Shop with a wide selection of different smoke shop related stuff Vape related stuff and cigars stuff.

Joseph Elijah

Nice and knowledgeable staff. They carry a lot of quality wax pens and herb vaporizers, not the knock-off and/or out dated options that most vape shops have

Alex Brown

Prices are way too high, dont ever fall for my mistake by buying a $100 item that will not work right.

Igone Crazy

Friendly and helpful to everyone. Elenore very knowledgeable. Recommend to anyone new to vaping.

Ken Ikuno

The only smoke shop open until 10 pm in the Bellevue area.

Tim Nishimura

Nice guy manning the store. Nice selection of products

Max Long

The staff was wonderful knowledgeable and friendly.

Bubba Brasco

Crazy selection!