MAC Cosmetics

Reviews 3

SA

Savannah Kreynus

I went in to pick up a few things up for my wedding (my first time going to this location). All I really needed was a match up for foundation and concealer but ended up leaving with a full bag. A lady named Shannon helped me and she was absolutely fantastic. I appreciated that she was honest with me and didnt try to push any product that I didnt need. If I hadnt already hired someone to do my hair/makeup I would of booked her for it right then and there because how well she did. I never wear lipstick (generally just lipgloss) but her and another employee picked out a shade for me that I ended up falling in love with. Even though I wasnt 100% sold on it at the moment she told me to keep it on for the day and if it felt right and I was comfortable with it I could just come back in. I did just that a few days later and made sure the commission was credited to her. The other ladies were just as nice and talked with me as well. They all congratulated me and gave me a ton of best wishes. I will never step foot back into Ulta again. After 15 years of being in the service industry myself I must say these ladies killed it with my guest experience. Thanks!!!!

CA

Carla Smith

I went into the cosmetics store today to purchase lip glass, (I normally go to regency, but they are closed), I waited around for 10 minutes and no one even acknowledged me at all they just walked and talked around me like I wasnt there. Finally someone said I will be with you in a moment (I think she was talking to me, but she never made eye contact so who knows) I then waited around for another 20 minutes with the color I wanted in my hand, ready to leave until my husband came over and interupted the cashier and she very rudely rang me up. I heard rumors about nordstroms and sadly I must say it is very true. I was very disappointed in how I was treated and will purchase my mac online from now on.

VE

Vertelle Marie

Poor service!