Roses Stores
| Category: | Discount Store |
| Address: | 25274 Lankford Hwy, Onley, VA 23418, USA |
| Phone: | +1 757-787-4547 |
| Site: | vwstores.com |
| Rating: | 3 |
Location
Photos 1
Reviews 7
ED
Edna Johnson
I was very excited to go to Roses in Onley, VA because after reviewing the online ad, I felt that it was worth the drive to receive the discounted prices shown on the website. I was disappointed in the overall experience of this store, particularly because I had to really search the store aisle by aisle to find the items on my list due to my unfamiliarity of the layout.This being my first shopping experience, I was surprised by the lack of good customer assistance. I was helped, but only after I asked several people throughout the store and kept on task until I did or did not find my choices. Needless to say, I came away with about half of my list combined with a few extras that I came across on my own. All of the employees that I encountered looked at me as if I had insulted them when I asked for their assistance. I tend to be over friendly and felt that I was not asking for anything out of the ordinary. I will say in all fairness that I was happy with the pricing of the items chosen and especially happy with my senior discount. I have diabetes and asked about the use of the rest rooms and was told that they dont have one. I questioned the cashier about "where do the employees go?" She told me they find someplace to go (within the shopping center). I said really?? Finally, she said they did have one but that it was for the employees only. Really? Why not say that from the beginning. Im not really sure that their policy regarding bathrooms in a public store is allowed by the Labor Board and/or the State. Suffice it to say, I am fully aware of the stores lack of customer service, the lower quality of most of the items, and the employees lack of or desire to do anything above and beyond their expectation for receiving a paycheck. The store is under-staffed for the size of the store and there is way too much lollygagging among the cashiers. Walmart is about 5 minutes down the road, and may have to be my retail store of choice since I am familiar with Walmart, their pricing and location of the restrooms.
WI
William
What a dump of a store, stuff was everywhere, on the floor asle cluttered. There were 8 customers in the store on a sunday morning at 11am which is understandable. Customer service is not a top priority. nor a orderly store. Fire Marshal should shut this place down
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Susan Scharf
If your looking for low priced items this is the place to go.
CY
Cynthia Northan
Everything I Brought there this Weekend was Damaged
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Jeanie Wood
Never has certain items in stock...empty shelves
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Annette Copeland
Need more lanes open
KI
Kim Ballard
Like them