Related: | bay hills eye care |
Category: | Ophthalmologist |
Address: | 11800 Rock Landing Dr, Newport News, VA 23606, USA |
Phone: | +1 757-643-8800 |
Site: | hamptonroadseyeassociates-oysterpoint.com |
Rating: | 3 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
CH
Christina Waters
Brought our son here for his crossed eyes and saw Dr Chamblee for about 2 years. She prescribed him glasses at 18 months old and we had problems keeping them on. When I told her that he was complaining of headaches, she yelled at us in the office and told us we needed to do a better job of parenting him. We went through 6 pairs of glasses per year because he kept breaking them and his eyes were not getting better. When I made an appointment to see a different doctor and get a second opinion with a different specialist, Dr. Chamblee sent us a letter in the mail accusing us of being neglectful and threatening to file a report against us. We have been with our new ophthalmologist for a little over a year now and discovered on our first appointment that Dr. Chamblee never had the prescription correct to begin with and she kept reducing it when she should have been increasing it because reducing it only caused more problems. Our son used to be terrified of going to Dr Chamblee because she yelled at us so much in the office, Im glad we were able to help him by finding a new doctor that actually cares. Dr Chamblee is the fakest woman I have ever dealt with and extremely two faced in the office.
VA
Valerie Lee
We went here for our 3YO daughters lazy eye. I was terrified since Ive never dealt with it and Dr. Chamblis had us feeling comfortable and reassured in no time. It was a VERY lengthy appt and we also had to wait a long time to be seen initially, but the amount of time the doctor spent with our daughter and the amount of information she gave us regarding our daughters condition made all the negative aspects of this office worth it. I will continue to utilize this office for our daughter as this is one of the VERY few pediatric optometrists offices in the area. After watching the way the doctor treats all the kids and how comfortable my daughter was, we will recommend to others with kids that need help!! Thank you HREA!!!
AL
Allison Johnston
This place is the worst. You can never get a quick appointment. They require you to make several appointments for tests that should be able to be done in one day. No one ever answers the phones or returns voicemails. Its been over a month since my doctor there called a prescription in, and I still havent been able to get it filled because they never return the pharmacys calls. Finally got it sorted out for the original prescription, and apparently they called another one in that overrides the original. Now I have to start all over...Ready for a new doctor.
MI
Michael McVey
I just called to get a simple eye exam due to a lost pair of glasses and the best time they could get me in was over 1 month. I explained that I needed a prescription to get glasses and the lady on the did not offer any other option such as standby or another hrea office. I had been using hrea for about 8 years and will no longer because of such poor quality service and lack of caring attitude. In addition, I will not recommend hrea to anyone.
LI
Lisa Grasser
Two hour wait to see the doctor. Not including the half hour that youre supposed to be there before. Wound up being a two hour and 45 minute visit, with not a SINGLE APOLOGY for running late. My time is just as valuable as yours. VERY disappointed!!!!
AM
Amanda Pocrnich
Dr chamblee was rude and disrespectful and her dress was to short 5/10/2017 and she dont have patience with kids that have special needs I will not be back there and done made a report on her
DA
Danny Inman
Very very slow . I had an appointment at 9 and I ended up leaving at 1130. This is every time I come .
MA
Maggie Burnett
Been here for years Best eye care on the peninsula & the doctors & workers are great!!!
JE
Jessica Capps
SLOW. i feel like im here all day
MA
Margaret Hines
Polite staff, no long wait time.