Category: | Sign Shop |
Address: | 10869 W Broad St, Glen Allen, VA 23060, USA |
Phone: | +1 804-270-7446 |
Site: | fastsigns.com |
Rating: | 4.4 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
CI
Cindy Winn SPA POCKET
I love FastSigns! Their products are great but the customer service I received from the graphic designer named Chris Mortimor was EXCELLENT. He was kind, patient, understanding and extremely helpful. I have started a small business and this was my first attempt to create my own Marketing signs for my accounts. When I went into FastSigns, I wasnt sure what I wanted to do. But Chris asked really good questions and really listened to what I was trying to accomplish. he walked me through my options and shared his opinions with me and we moved forward and created Marketing materials that I am very proud of and know will help move my business. I appreciated Chris and FastSigns more than you could know, and think your company is lucky to have such a fine professional young man to work directly with customers, someone who really listens to customers and aims to meet their specific needs. I will definitely do future business with FastSigns and recommend the company, and Chris, to others.
A
A Private User
Be cautioned about this place. Just so you dont undergo what we went thru. Customer relation is the worst part of this place.They are expensive compared to other signs specialists like signsbytomorrow who are 30-40% cheaper. When we walked in they said the design is free but after the design is finalized they mentioned the design is $80/hr even though they did not charge us for it. They have the price match guarentee...which will never work, they have several discolsures about the price match. We had trouble matching the price due to the undisclosed disclosures." They can and would change the price match guarentee rules on the fly". Their work was not as bad as the experience with fastsigns westbroad. You will be a happy person if you are ready to pay 40-50 % extra fees and ask no question about their price match guarentee..
NE
Neema A
I wanted to send a quick compliment to your team at this location, specifically Edward Kramer. He took ownership of my small project from beginning to end and was very patient with me and treated me like a VIP client, even though my job was very minimal. He was personable, and made sure that I knew my business was valued. Upon return to pick up my product, he recognized me immediately and he made sure to invite me to return, whether at that location or the Downtown location where hes moving to. Being in the customer service industry, I always appreciate great service, so thought someone should know! And thank you for a quality product that was ready a day before expected! -Neema
CH
Chris Morgan
I went in this place the other day to buy 5 of those wire stakes. They refused to sell them to me because it did not meet their minimal purchase. What type of company refuses to sell you something when all they do is walk to the back and grab the product from a box. I simply went down the street 2 light to Signs by Tomorrow and got what I needed, no thanks to Fastsigns. Worst company I have ever tried to do business with. Never again will I use Fastsigns for anything.
KR
Kristina Kerns
FastSignss products are fantastic and of great quality. They will come up with new products/ideas to help meet your companys needs and are always willing to go above and beyond. Phil and Chris are both very friendly and easy to work with. I would definitely recommend this company hands down to anyone who asks.
HA
Harrison Moncure
FastSigns did an excellent job with my truck wrap! From the creation of the artwork to the installation, they were true professionals to work with. I chose FastSigns over two other local shops in the area because they were friendly, professional and have a great reputation in the community.
CR
Crystal Loyall
On behalf of Macs Service Center in Ashland & Troy, Michelle at the Glen Allen Fast Signs has always been a great help and is always pleasant to talk with! We have enjoyed doing business with her and hope to continue to in the future with any of our needs.
MA
Matt McCabe
Quality work, done really fast, and customer service was excellent. I would recommend these guys to anybody. They also do more than "just signs" - they have a ton of stuff, and I will be back for more branding and marketing materials.
CA
Carol Nance
I have consistently received creative, well-designed results for signs from my abstract ideas about what I want. Good quality materials have permitted them to hold up well, too.
ST
Stephen Foster
The Sales Associate, Chris Mortimer, that worked on this project was very professional and helpful and the end product looked even better than what I had expected it to be.
A
A Private User
These people have a price match guarantee that they do not honor. Employee working @ the time says he has cautioned the owner about it. Ill take me business elsewhere.
CA
Capstone Wine Group
A great experience from first walking in the door to leaving with the final product. Very helpful and friendly staff.
ER
Erica Wasik
My project turned out great, and was complete in perfect time for our fist event! Thank you!
TO
Tom Rawlyk
Service was outstanding and attention to detail will have us using FastSigns many times over
GR
Gregg Butler
Eddie was very patient and helped us determine the best product and look for our project!
PH
Phil Mason
easy to work with ,Chris was very knowledgeable ,installation was great
JO
Joe Russo
Good service, fast, and reasonable rates! Will recommend to others.
A
A Private User
10869 West Broad Street Glen Allen VA 23060 INNSBROOK
SA
Sandra Oliverio
Very helpful In Designing a sign on short notice.
JI
Jimmy Mouser
Quick turnaround and friendly customer service!
MI
Michael Scott
Great Staff. Excellent Response Time.
JE
jeff jones
Great