Essex Paint & Carpet Inc
| Category: | Paint Store |
| Address: | 27 Park St, Essex Junction, VT 05452, USA |
| Phone: | +1 802-878-7685 |
| Site: | essexpaintandcarpet.com |
| Rating: | 3.7 |
| Working: | 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 9AM–2PM Closed |
Location
Photos 10
Reviews 6
LA
Lauryn Crutchfield
If I could give zero stars I would. My husband and I recently built a house and wanted to go to a small business instead of a big box store to get all of our flooring. We ended up picking out hallmark flooring (novella collection). The floors were never the problem the service was. After being told multiple times that the floors would be flush with our tile , once the floors were delivered , we quickly found out there would be a significant difference in height from the tile to the wood flooring. Lets just say I totally felt like Liz and the rest of the sales team got one over on me. When we called Liz over at EPC she argued with us the whole time that "she never said that" and went back and forth with us on who was right and the only solution she would give us was to ramp the tile up to the wood flooring so it would be flush. Nothing like putting a band aid on a brand new house. We ended up having to buy underlayment for under all of the wood floors which was quite pricey and EPC refused to even cut the cost with us or even do anything for that matter to make the situation better. Not to mention that these Hallmark floors need a SPECIAL NAIL GUN to install them. That was another extra cost they never told us. Overall, I believe in great customer service over anything and that was never the case here. I would never refer anyone to EPC.
DE
Derrick Hennebicque
Essex Paint and Carpets entire staff is made of nice and knowledgeable people. There was no "hard sell" involved when I went to ask about tile shower materials. Devin was able to explain all the product lines they carried, and also explain the entire install process. Stuart was an expert installer, very comforting to have him arrive at our home and do the work. He was courteous, clean, and efficient. Joe was great about the follow-up. He did a final inspection and verifed of our satisfaction with the job. We were very impressed with Essex Paint and Carpet.
A
A Private User
Very disappointed - had a lot of carpet installed. Within a few years we had huge buckling in many areas. Called and they said they would come and re-streach. So far, nothing. And its been a year weve been waiting for them to come. Very disappointing.
A
A Private User
Amazing service, best price, and a beautiful floor. This install team was extremely professional and my floor came out fantastic. THANK-YOU for the gorgeous floor. I am so pleased.
DE
Dee Barbic
Awesome customer service from initial appointment to the techs who come out to do the work. Very friendly and professional. Highly recommend for all your flooring needs.
MI
Michael Battig
Outstanding paint and flooring products. VERY good service and expertise. Have used them many times over the years!
35 most recent searches
Other organizations
Photos
