Five Below

Category:	Variety Store
Address:	14375 Farm to Market 2920, Tomball, TX 77375, USA
Phone:	+1 281-516-4781
Site:	fivebelow.com
Rating:	4.1
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 45

Reviews 27

Karine Wilson

While the merchandise is great, the management is completely ridiculous. I worked there as a seasonal employee and just in the short time I was there, they fired their best employee, who was in charge of the nightly stocking. Then they moved all stocking to day time hours so the store was always a mess and boxes were everywhere. Management asked me to come in extra all the time (which I had no issue with and usually said yes). However, one day I was asked to come in an hour earlier than I was scheduled and it was a morning shift. I told them that I would prefer not to and the boss called me a "big baby". They were constantly giving us tasks to complete while we were on register and even if we had huge lines the entire day and never got to leave the register, they called us lazy when we did not complete the extra tasks. I personally witnessed a manager, that no longer works there, call all of the employees "lazy sh**s" and other curse words, in the middle of the entrance to the store with customers present. They did not even care for the customers. My aunt came in with her son and he had to use the restroom. There was no toilet paper, as usual, in the "employees only" restroom. The manager handed her a box of tissues and told her to bring the box back when her son was finished. No apologies whatsoever. One day I showed up, on the Saturday BEFORE Christmas, and when I looked that the schedule, they had simply removed me and a few others. Their reasoning was that they were "phasing out seasonal employees" and "there werent enough hours". Oh and that same week...they hired several new employees and switched everyone to 40 hour weeks instead of 20 hours as was the norm. Makes sense to me. They never had enough people scheduled. One night I closed the entire store with only my boss, who was of no help much of the time. They gave no notice and did not even approach us about the changes. We had to ask why our names were not on the schedule. That night I took my first break and I went home after without finishing the shift. I would not recommend going there and I would completely advise against working there.

Amber

The 5 stars are for Ms Taylor, an employee that works at this store. I took my daughter with her allowence to grasp the concept of finances, tax and customer service. With a kind shy child, looking for her desired item and unsure of prices, tax, and abundance of items to choose. Ms Taylor was polite, price checked and addressed the true customer MY DAUGHTER. Ms Taylor is a great asset and great employee! The patience, speed and understanding towards the customers needs. I work retail and have 10+ years in the field. Ms Taylor keep it up and you will go far!

Natalia Millan

The employee was so rude! They had balls outside and as we walked to famous footwear he wanted one. I made sure to go purchase it before 9, I mean they cant kick me out at 8:55 can they? Well as I walk inside the girl tell me theyre closed. And I told her it I wasnt 9 yet I just wanted a ball for my son, right in front of her!! She says sorry but were closed, its 9! It was not!!! The door was not even locked! Never coming back!

Ashley Kautzman

Went last weekend on December 11 and there was a guy working. He made sure to welcome everyone to the store no matter how busy he got. was quick at the register but didnt make you feel rushed at all. Great employee!!

bluedancer33

The employees are extremely rude at this location and I hate that I even have to give this place one star. Id save your money and go else where with better customer service! Just my opinion though

Evan Gooch

Its fun to go here and tell the kids you cab have one thing. They actually have some great stuff for $5. Very clean facility and helpful staff.

Sterling Archer

Never seems like anyone is actually working there. You usually spend 10 minutes waiting for someone to come back to the register

Erin Johnson

The management sucks. The only nice one thats a manager is Samantha. She works hard and is awesome with customers.

Krista Martinez

Its the dollar store on crack!!! Anything from clothes, to cosmetics, school supplies toys and much much more!

Sadrul Amin

Its far from my place but i like it because i can get anything whatever i want

rcwarbird

For 5 bucks I have gotten some pretty good headphones and phone accessories.