Category: | Pawn Shop |
Address: | 1202 K Ave, Plano, TX 75074, USA |
Phone: | +1 972-424-6911 |
Site: | planopawnshop.net |
Rating: | 3.3 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–3:30PM Closed |
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Daniel Cash
OK, Ill give you this, I came in a little late in the evening, but honestly I just was looking to see if they had anything of interest so maybe that I might return the following day. Or even if I saw what I needed, I could have grabbed what I needed right then. I was just looking for a TV to put in an extra room. Nonetheless, as I walk in the door, I am greeted by what only that can be described as sneers and snarls on the faces of the workers there. Not a hi, hello, we are closing soon or anything close. Now Im ugly, but not ugly enough to elicit the looks on the faces of these people. They had ONE tv in the whole store. One. Fine. It was actually a good price, but out of the range I needed it to be in. I asked "is this the only tv ya got"... short pause... the main guy replies "yeah... it is." I responded "you guys must have sold quite a few over the holidays" just in an attempt to small talk... nothing... silence. I looked over to the guy, and he was snarling at me. Like he hated me. I overlooked it. Kind of gave the store a look thru, it was empty. Bunch of empty space. Came back around the front, saw a Colt that looked like one my dad had and I asked them about what caliber it was. I swear to god the guys says "I dont know" I asked how much is it? "its part of a personal collection, not for sale". There was a tag on it!!! It was just turned the other way so I couldnt see the price which is why I asked how much. Look I know I am in there close to close, asking about a gun in the display counter, but you could be a little more cordial. I had some choice words for them after this as I was walking out. I guess they dont need my business. Writing this review in hopes that someone looking at it might forego these guys and go to the next pawn shop. Hopefully theyll learn the importance of treatment of potential customers.
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Robert Sedar
I went in there to sell my pistol which had only been fired a couple times. I was looking for a short term loan of 120 bux which is fair deal considering the gun is worth 250 - 300 dollars and the guy reads his book comes back gives me an offer of 90 dollars. I tried to neigoate with them but the guy is was not willing to come up. So I took to the pawn shop by the bowling alley off of avenue k in plano they gave me what I wanted no problem. Also there mark up on guns is ridiculous. I remember seeing a Mossberg maverick which brand new costs usually between 150-200 dollars they had one used to 189.00 and I offered them 150 but they would not come off there price. I even showed them the price at academys but still no go. I seriously recommend not going here. I am looking forward to the owners response telling me how I was wrong.
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Gary Edwards
Absolutely the worst Gun purchase and FFL Transfer… I work with many law enforcement agencies we require many FFL transfers I attempted to use Plano pawn shop for an FFL transfer and the gun dealer located out of state stated he had to resend documentation 4 times. One word to describe background checks at Plano pawn “DELAYED” they may be black listed or something but don’t count on picking up your purchases or transfers day of, I have never been delayed when purchasing a firearm what’s the deal. Their markups and prices are so ridiculous your better off buying brand new. Judging by many of the reviews I see by the way is a new concept they are quickly earning a terrible reputation that’s well deserved. Never spoken to this "owner" don’t think I ever will.
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Matt D
I was treated disrespectfully while doing an FFL transfer. They were uncooperative and seemed to take pleasure hassling me. I took my business elsewhere and will do no more transfers through them. Edit and P.S. 5/30/14: Notice how these negative reviews are about poor customer service, and the owners responses are all about how he is in the right and was following law/store policy? Everyone take notice of the owner response where they published the customers real name on the web. They will not keep your personal information confidential. See the tone of the owners responses. Completely terse and self-justified. That is how we are treated in the store, and that is why we leave poor reviews.
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Thomas Urbanski
I was first amazed to find the gun I wanted at such a low price, then was a bit skeptical when they said that it would be shipped the next day, (Friday), and show up at my dealer in Northwest Ohio on Monday --- until my dealer called me at about 1PM today to tell me the gun had arrived. They lied on their GUNSAMERICA listing! This gun was supposed to be "used". I could swear this is a NEW gun without even the normal slide wear you find on a gun that had been sitting in a dealers display case. Ill be checking their inventory on their website a couple times a week from now on. I couldnt be happier than I am for having bought the gun from them. Ill be back, probably often!
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Reed B
I bought a gun off gun broker from this place. the guy i talked to on the phone was very helpfull on answering my questions about the item and its condition. however the lady i happen to get while wanting to pay for my gun was very uneducated as far as ATF rules and regulations and had to keep putting me on hold so she could get my questions answered rather than just letting me talk to the person that that acually knows the rules. Very rude lady that thinks that she knows it all. and dont try to cut your customers short while talking to them especially when there paying you.
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Raylan Leonard
This is a first class outfit! I responded to a Guns America listing they had and was pleasantly surprised to find a staff member (Jake) who was very knowledgeable and generous with his time and expertise that allowed me to make my purchase with confidence. For those of you that use online gun auctions you know that their are some knuckle heads out there. This experience couldnt have gone smoother from start to finish. My purchase exceeded my expectations. I consider myself to be a very particular buyer so this was no small feat for the seller. KUDOS JAKE
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Steven Vasquez
I have done business with them several times. Last time I was in the shop to pick up a firearm transfer a man came in visibly stressed. He had two firearms he wanted to take a loan on for a set amount. the man behind the counter offered to do the loan for the amount but for only one of the firearms. I was really impressed. He could have totally taken advantage of the man but he clearly just wanted to help him get by during his hard time and not screw him over. Just being there during that interaction earned them my business for life.
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martha rubio
BEST PAWN SHOP EVER!! I went there to buy jewelry and I was helped by Luis. He was very nice and helpful. He was also very knowledgeable about diamonds and he took the time to explain the difference between good and bad stones. The place look clean and when you walk in you woulnd think it is a jewelry store, but its a upscale pawnshop! I will come back! Im buying a gun next time!