Category: | Pawn Shop |
Address: | 4501 Columbia Ave, Dallas, TX 75226, USA |
Phone: | +1 214-828-1313 |
Site: | facebook.com |
Rating: | 4.5 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 10AM–6PM |
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Joe VanOflen
I guess I must have gone here on an off day, the previous reviews raving of customer service had my hopes high. I brought with me an 18v lithium ion drill and driver set. I had one battery, and a charger. Came in the retail canvas case. I suggested a quick $25 loan for both tools, as I would be picking them up tomorrow. I was told that was going to be tough as I only had one battery. After some searching on eBay, and getting management clearance, I was reluctantly loaned $25. While waiting for them to write it up, I took a stroll to the power tools section of the store. Now I know pawn shops run on great margins, and I get it can be a lucrative business to be in. With that said, in the tools section I found the first generation version of my drill. It appeared to have no battery, and out of curiosity I looked at the price tag. $69.99. Are you kidding me me? Then below it, the first generation ryobi circular saw which was also marked $69.99. With that said, I can easily draw a conclusion that my newer version of the tools will likely be listed at a similar price to those dinosaurs in the event I fail to pick them up. If the tools are listed at $70 a piece, you could easily put mine on the Shelf for over $120 as a set with BATTERY AND CHARGER. (Again your tools did not seem to offer these). Why try to squeeze me out of five of twenty five dollars at the beginning when you have those kinds of markups? I understand you have all kinds of overhead to work into the equation, but I still think that the squeeze to try to give me 20 was outrageous when I can easily get 40 or 50 for it on pawn elsewhere (like literally down the street). Anyhow, with management approval I was loaned $25. Upon leaving, I decided to go to the industries way of deciding the value of something and searched eBay for the old, first generation ryobi drill you have on the shelf for $70.00. Guess what? I found it available for between five and 19.00. In your shop it is worth 70? Any my virtually new drill (with the driver) is only worth 20 to you for a loan? I did not feel warmly welcomed in this store, I did not feel like family as other reviews said. Sure, the store is nicer than normal as far as fixtures and maybe even cleanliness. Unfortunately I could care less about how clean your store is, or how nice your display cases are. I care about working with a company who can be trusted to give me a fair price, and I dont feel I got that on my loan, and I dont feel like they are available on your floor (see the old ryobi drill). I will pick my tools up tomorrow, and I will go back down the street where they offer a fair value and no lowball games.
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TheWheelerman87
Over the years sometimes you find there are moments when fast, easy, cash is needed. P&J Pawn has been the source for me. Not only to achieve my financial needs but offers great customer service on a personal level, unlike most other pawn shops, where they treat you like pieces of crap and offer no personality at all. I have been a customer there for some time now and Adam Fuentes III is my go to guy. He treats me fairly and one thing i find most appreciative of them is that i have never once felt like i was being cheated out of money or taken advantage of. So all in all i have to give it to this Ma and Pa pawn shop, they far exceed any other shops on many levels as far as my opinion goes. Kudos to you P&J Pawn, keep up the good work!!!
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Rosaland Dennis
They dont stand behind their policy of calling to let them know you are coming on a certain date. They tried to charge extra to put someonthing back into pawn when I had called and informed them of the date I would be in. Their employee dropped the ball and didnt put a note on the account. However, I showed proof I called etc. To no help because they still turned their back on the customer service part!
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Sara Rupp
From what others have posted in their reviews, if youre looking to buy, this isnt a bad place to go. They do have a large selection of items, and in good shape. From the other side of the pawn shop, if youre looking to pawn some of your items, they will need to be in PERFECT shape. They refused to give me a loan on a HP Laptop (Split x2) because there was a screw missing from the bottom.
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Francisco Piedra
Horrible exprience. Would not recommend if you were purchasing a gun. Obviously this chain is not big on customer service or understanding their customer base. If you feel like ever wasting money and them taking advantage of peoples literacy skills this is the place for you.
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brittney styer
met the owners when they came through the hotel and they treated you like they new you for your whole life. if i lived closer to them i would be honored to go into the shop and get something and be happy with the product ... brittney webster hilton gsa
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Tiffany Hudson
They are very professional nice and surprisingly amazing!! We all have a hard time sometimes along the way, and they really help ease the bump in the road with their politeness and optimistic attitude. Thanks you guys!!!
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Reagan Martin
the people who work here are super sweet and friendly but they low ball the hell out of you! I understand that pawn shops do this in general, but damn.. everything you bring in is only "worth 30 or 40 dollars"? really??
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Maggie Tyner
I love this place! Jennifer is great but everyone there has been really nice and knowledgeable, so I was confident with my firearm purchase and Federal Firearms License transfer. I definitely recommend P&J Pawn
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Grace Diepenbrock
Called in search of my bike that was stolen and the man on the phone was super helpful and kind. He gave me great info and was truly empathetic! If I ever have any pawning needs is definitely go to this place
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Linda Baldwin
This is a shop where you walk in and you are treated like family. Ive been to pawn shops and been treated like a thief, but not here. Ill be doing business with these folks from now on.
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Victoria Agado
Came in on a Sunday morning and was helped by Adam Fuentes! He was very nice and helpful and got us what we needed!! Thank you Adam!!! I will recommend this pawn shop to everybody.
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Maritza Coreas
P and j pawn shop i recommend for everyone to go here i been going here for three years they have good costumer Service i never have a complain and its like family there.
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Breyuna RobbinsP
I went to 2 other places trying to sell my GPS smart watch and they gave me the best offer. And Leo was very helpful on my first pawn shop experience.
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Matthew Mayer
Jennifer and her crew have been a great group to work with on my FFL transfer during a GunBroker purchase. Five stars over and over!
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Norma Camberos
Was a great experience the service was great customer service on hands showed all our options picked right price. Will return .
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Imelda Garza
Amazing service! Gracie is so helpful and makes sure everything is perfect, great prices and great things . Recommend it x100