Personal Wine

Category:	Wine Store
Address:	306 E 3rd St A, Austin, TX 78701, USA
Phone:	+1 512-476-9463
Site:	personalwine.com
Rating:	4.8
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed

Location

Photos 4

Reviews 18

Jennifer Kraus Palaganas

Rarely do I write reviews but in the case of Personal Wine it was definitely warranted! I found this gem of a company while browsing the internet. I was looking for a unique First Communion Favor for guests at my daughters celebration in May. I decided on mini wine bottles and wanted to customize the label myself. Though not especially tech saavy, I was pretty successful in doing so with their online customization process. I did require some assistance with the cropping/resizing of the photo for the label. I called Personal Wine for assistance. Jacob was beyond helpful! He was able to logon to my account and within minutes my custom label was finished...and perfect!! He was friendly and couldnt have been any more personable. I placed my order and it was delivered less than a week later--in pristine condition!! Personal Wine is a unique company with awesome products and amazing customer service. I am so glad I discovered them. Will definitely be using them again! Kudos guys...Keep doing what youre doing! xoxo Jenn

Wroblewski Wedding

My fiance and I live in NY and were looking for miniature wine bottles as part of our wedding favors. The idea was a last minute adjustment and we were only 3 weeks away from the wedding date. Personal Wine was amazing to us! I used the chat option and spoke to a very knowledgeable and personable assistant who answered all my questions and concerns. The templates available for the labels are very sharp looking, very user friendly, and the print came out looking very clear and professional. We received the order (120 bottles!) with the custom labels only 1 week after the order was placed (and thats TX to NY!!) I couldnt be more pleased with our experience- the quality of service and product were absolutely amazing. The wine itself is good in our option. The wine (Chardonnay & Cabernet Sauvignon) are a wonderful balance of being a easy drinking, people- pleaser with a touch of complexity to interest the more advanced wine taster. I will absolutely recommend this company to my family and friends!!!

Walt M

well for starters I was looking for a company who would provide to me a bottle of wine I can place my company logo on. I interviewed a couple of companies and Personal Wine rose to the top. My rep Michael did an unbelievable job in taking care of me through to delivery. I ordered 100 bottles and in less than 2 weeks I got a call from a delivery company they arrived. First of all I was shocked because I had asked for a custom label on it second is his quoted delivery time was actually a couple days sooner than the 2 weeks. Needless to say they got my vote! for future business. Thanks Michael for everything!!!!

Raymond Wesley

My sister loves the etched bottles. I bought 6 bottles as a wedding gift (what do you get 2 doctors that already have everything?) and they turned out better than Id hoped. After having a little trouble with the online design, Michael was very helpful when I called. We worked the design via emails and he followed up with shipping info when the bottles were done and after the shipment to make sure everything was fine. This is a gift idea and company that I will use again.

Olivia Jenkins

I placed an order online and wrote the wrong thing to be engraved on my bottle! I called assuming it was too late to change and I would need to purchase a new bottle. No problem for them. They were so helpful and understanding. He was able to fix me up and send my order out sooner than I thought when I originally purchased! ...And it didnt cost me a dime! You really cant go wrong with personal wine. Loved my experience- this is my new go-to gift!

Jonathon Linsenman

I visited the location in person after a friends recommendation and Im glad that I went! The man that assisted me (I feel dumb that Im forgetting his name at the moment) was exceptionally helpful and I felt very welcome and taken care of the entire experience. I didnt have as much time as I would have liked to browse their selection due to the parking meter running outside but it seemed large and well thought out and I look forward to coming back!

Catherine Ackerman

Ordered two personalized wine bottles and needed them right away. Michael was nice enough to accommodate me and had them done and ready for pick-up in no time. I was extremely pleased with the turnaround time and the quality of the labels. The whole process was painless and affordable for the quality of the product. I will definitely use Personal Wine again.

Jessica Conn

Ive been calling for days on an order that never showed. The phone just rings and rings, no way to leave a message. I spent $$$ on a gift that never came - was supposed to be here now two weeks ago or slightly more. Ive sent emails and chats. Absolute radio silence. Beginning to think this company has gone out of business and theyve taken my money with it.

Jennifer Miritello

Ben is fantastic! So nice to call & immediately talk to someone & not be lost in a sea of phone transfers. The site is very user friendly & easy to design my own labels. They accommodated my special request & answered all my questions both on the phone & through computer chat. I highly recommend this company and will definitely use them again :)

Marylynn Neill

One of the historical landmarks in Austin. A must visit. Very reasonable pricing, great food, fine wine, culture, and history. Ask to see the etched/engraved bottles. Very cool product and a great gift idea! Fair selection of wines and generous pours. Overall, i really enjoyed my experience at Personal Wine. We will definitely be returning!

Cliff Lawson

The service provided to create labels for wine that we will serve at our wedding was exceptional and professional. Bekah completely rebuilt the labels and directed me through the selection and order process. I think that this may have been the best online customer service Ive ever experienced. Thank you, Cliff

Sara Neuhart

I just received my shipment of 2 etched wine bottles and 4 etched pint glasses. They look great! So happy with all the detail in the etching on the bottles/glasses. Ill be using Personal Wine in the future. Such a unique gift at a reasonable price. I couldnt ask for more.

Bacon Ator

Alex Bill and co are great. They always have something you should try, and regular run case deals (and cellar sales). You want a 1964 chateau whateverthehell, they can probably procure it for you. Mega-Bonus: The Red Room lounge/wine bar is here, too.

Jennifer Cathey

Excellent and personalized customer service! I wanted to order personalized wine to be shipped at a later day and they contacted ME...I didnt even have to contact them. They arranged it and the process was so smooth. Thank you!

Jeff Pearce

These folks are top notch!!!!! If you need a unique, personalized gift for wine enthusiasts...Personal Wine is your one stop shop. Great craftsmanship and very helpful customer service...ask for Ben....he ROCKS!!!!!!!

Madesyn Don

I ordered a gift for a friend of mine who got engaged. Customer service was awesome (and prompt!). I havent seen the final product, but I dont have any doubts. Def. would recommend and use again! Thanks, guys!

Laura Harper

Great customer service meeting all our needs. Two bottles, two different occasions! Beautiful, elegant and reasonably priced too! Thank you!

Benjamin Myers

Really user friendly site. Nice selection of wines. The 14 day turnaround seemed long, but my wine arrived in 8 business days!