Category: | Custom T-shirt Store |
Address: | 650 S Mt Juliet Rd, Mt Juliet, TN 37122, USA |
Phone: | +1 615-288-3377 |
Site: | bigfrog.com |
Rating: | 4.9 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–1PM Closed |
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Patrick Corcuera
Ordered 2 hoodies Tuesday, told it was 24 hours for delivery from warehouse, but was even told it may take 2 days. But they would have it in Thursday with 24 hour turn around on hoodie so I could get it Friday, or Saturday at the latest. I call Saturday morning at 10:30 since they close at 1 on Saturday and was put on hold when looking for hoodie. They come back and say that they never received the hoodie and I could get it Monday or Tuesday. Doesnt help since my family flew in town for Mothers Day and we were trying to do a reveal with the hoodies. I get that mistakes happen, but when you dont notice that an order hasnt come in on time, then call and let the customer know so they can make other arrangements if needed. Full refund was given of course. But I cant rate any higher due to failed delivery.
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Gena Burgamy
I have been involved in screen printing t-shirts for many years. I was skeptical at first with direct printing. I only knew screen. I cannot tell you how pleased I was when seeing the first shirt off the press. My swim team members were equally thrilled. On another note, I cannot say enough good things about Lina, Brittanie and Dan. I received the ultimate in customer service. I was always greeted with a smiling face, promptly helped without a rush and full explanation of the cost, shirt choices, artwork and process. Big Frog will see me again. Thank you for delivering and being delightful.
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Amber McKee
We needed six t-shirts for a team challenge at the gym and chose Big Frog for this task. I contacted them by email and received very prompt responses to each of my questions. When a teammate and myself visited the store to place our order, the employees were very helpful in answering questions about the different t-shirt materials and making sure that we got the best value for our money. We placed our order on a Saturday and had the shirts by Thursday. They looked great and fit well. Ill definitely use Big Frog again for my custom orders, especially because they dont require a minimum order!
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Camp Snooty
Big Frog Custom T-Shirts MAKES ME SMILE!!!! I love the fun factor of being able to design any t-shirt at anytime for great gifts!!! And for my business, it is wonderful not to have to place a big order and "wonder" if they will sell.....absolute perfection in a business model!!! Wish Id thought of it!!!! The staff at Big Frog have always been very professional...and PATIENT in dealing with my quirky artsy side that has a vision, but may not be able to communicate it perfectly the first go around...but they always make sure I have a design and product that I love!!!!
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Sifu Wally Cornett
Hello, I am Sifu Wally Cornett, with "Cornetts Secret Art of Praying Mantis Kung Fu" located in the Hermitage Tennessee area. I am extremely please with the "Outstanding Job" that the Providence Big Frog Custom T-Shirt Shop has done for my business. They have helped me from the very beginning to create a T-Shirt design for my Kung Fu School. They offer additional support for my business with their website support of my product for ordering. My Students and I have be extremely happy with our School T-Shirts...They are GREAT! Sincerely, Sifu Wally Cornett
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Dust Bunnies
Dust Bunnies needed new shirts and half-aprons. We have been SO impressed with the service and the quality of the products that we have ordered from Big Frog. We will be using them frequently for all of our needs. Paige is fabulous. She designed our logo perfectly on the spot and actually improved the look and esthetic of it. She is always so helpful and happy. We love our working relationship with them and know that if we need anything, they can help us find it! Whether you need 1 item or 100, Big Frog is the place to go!
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Erica Shannon
I have done business with Big Frog on a few occasions. I needed shirts made for my family to support my brothers baseball team. Big Frog did such an awesome job, the rest of my brothers teammates wanted to know where his family got the shirts! I contacted them a second time to customize a Justin Timberlake shirt. The turnover rate, was within HOURS of placing the order!! Very impressive and wouldnt you know, people attending the concert asked me what merch booth my shirt was sold at!! Thank you Big Frog!!!
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Jenniefer Stephens
I ordered 3 hoodies with custom screen printing,since they didnt have the style in stock they had to order them from Atlanta. This was on monday afternoon and was told that the order would be ready thursday afternoon, I got a call around 2:00pm on tuesday and the order was ready! I am more than pleased with the service and the hoodies were much better quality than I ever expected and the screen printing was perfect!! I will continue to do buisness with them and would recommend them to anyone!
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Shannon Conn
Awesome customer service, very well priced, fast response time, very professional and the BEST designs! Staci Klausing went above and beyond to design the shirt how I wanted including spending time to make revisions to make it as personal as possible. The design came out better than I could have ever imagined! My whole family was in love with the shirts. Very satisfied and highly recommend Big Frog for any design and T-shirt needs!
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L George
I loved the idea of getting a duplicate of my husbands favorite T-shirt. Hes had it for a few years and it looked dreadful. Washed-out color, washed-out design and even holes in it, but he still wanted to wear it!!! I saw your ad on the local TV channel and thought Id surprise him with a shirt... He LOVED it and was greatly surprised!!!! Im happy that I made his day and you were the reason why!! Thanks, I appreciate it!!!
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Ken Strickland
I recently had a family reunion. As with most families... many of them waited until the last minute to order there shirts and send their money. Big Frog Custom T-Shirts delivered on time, and the product was excellent. There were 3 reunions in the hotel at the time we were their, wearing their ordinary reunion shirts, while commenting on ours. The family was pleased. Big Thanks to Big Frog Custom T-Shirts.
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Phyllis Dickson
I have a friend that orders from Big Frog all the time. My 1st time ordering for me. Customers service rep was in a hurry to finish a different project I brought it to her attention that I felt rushed. She stop what she was doing gave me ALL of her attention. (Felt so special- btw Im a diva) she worked on my project with a clear mind and courteous attitude. They did a great job once again. Thanks again
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Paige Foster
Big Frog makes me happy! I was happily surprised to know that there are NO minimums and quick turn around time. I can order one shirt or 1,000 shirts! Oh and no art fee or set up fee? Yes, please. Thank you! I was so pleased to see that they have such an amazing, inviting, CLEAN environment. It made sitting down with a designer and customizing my own shirt so much more enjoyable! Thank you Big Frog!!!!
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Rp Front Desk
I loved the lady that helped me. I dont remeber her name however she had short strawberry blonde hair and was very helpful. :) She needs a raise :) You all got my custom shirt done and back to me and even let me come try on two sizes you ordered for me before printing it, all in time to wear it out of town :) Meant a lot to me!! :) Thank you so much!! Sincerely, Aub P.S. I will be back for sure :)