Service Jewelry & Repair - Hendersonville

Category:	Jewelry Repair Service
Address:	1050 Glenbrook Way #400, Hendersonville, TN 37075, USA
Phone:	+1 615-826-5338
Site:	servicejewelryandrepairhendersonville-hub.com
Rating:	4
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM Closed

Location

Photos 38

Reviews 7

Lewis Ethridge

Brought two watches to have batteries replaced as I have done for many years. They have always done them at the Hendersonville location while I waited. Now I am being told that they have to be sent to Brentwood since no one there can change batteries in a water resistant watch. I asked what the cost would be and was told $11.95 each and they would be properly sealed. I received a call a few weeks later to say my watch was ready to be picked up. When I go to pick up my watches I find out only one of them has been returned. I was told that the watch is no longer water resistant since there was no pressure test report sent. I told them that is why I was told it had to go to the Brentwood to be properly sealed back up. I received a call this week regarding the other watch and was given an estimate of $44.95 to replace the battery and seal the watch properly. I asked why so much since I was told it would only be $11.95. She told me that the watch had to be pressure tested and that is why it cost so much. She also told me that the person in Hendersonville misquoted the cost. I asked it they could just replace the seal and battery and she that they cant replace the seal without doing a pressure test. I dont understand all of this but I do know it doesnt make since to spend $44.95 to replace a battery in a 5 year old $100 Seiko watch. I will find somewhere else to take my watches for batteries.

Adam Grace

Great experience with this shop. I had my wifes diamond re-mounted into a new setting. They gave me a rock bottom price, (better than you will find on the internet) did all the work in-house, and did a wonderful job with the mounting. In other shops, this would have easily cost me 2 or 3 times what I paid at Service Jewelry Repair...and the work they did was top rate. Highly recommended if you are like me and want the best price for the best work.

Samantha Smith

Amazing price, and quality work! When my husband needed his ring re-sized, he had been quoted by several other jewelers a price in the hundreds of dollars. He was able to have his ring done at Service Jewelry & Repair for $12, and they also resurfaced his ring for no extra cost! Highly recommend, and we will continue bringing our business to them.

sara goudge

Terrible experience. Acted as if I were below their standards as a customer and implied that the repair I needed done was clearly too expensive for me. Went to v&s design jewelry and watch repair and he fixed it in less than 30 seconds and charged me a few dollars. Dont go here.

marc villines

In todays world "Customer Service" is not something people experience much. (Unless its bad) The employees here go above and beyond to make you feel like they care you have chosen to do business here. If you need a Mothers Day gift ( for mom or wife) I would stop here first.

Cj Prichard

we had our ring sized correctly there.. I went back but couldnt find you!! I need a watch repaired. Are you still at the same location?

Phyllis Shelton

These people are so friendly and helpful AND they do great work!