Category: | Grocery Store |
Address: | 9375 Poplar Ave, Germantown, TN 38138, USA |
Phone: | +1 901-737-5759 |
Site: | thefreshmarket.com |
Rating: | 4.2 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM |
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A Private User
Merry Christmas, Fresh Market, and thanks for casting a bit of a pall on our Christmas celebration. I tried calling the manager to express my disappointment, but unfortunately he was too busy to take my call. Last week my husband and I walked into the Fresh Market to order a crown roast of pork for Christmas. I explained to the guy in the meat department that we wanted the smallest number of ribs possible in order to get a complete circle, and he told me that would be 13. We told him that we wanted to pick it up on Christmas Eve around midday. When we went to pick it up today, the first young man I spoke to checked the list, and asked me, "Are you sure you want 13 ribs? I mean, its going to have to be 14 if you want a full circle." This took me aback, because it implied that he did not have one ready, so I was a bit snippy when I said, give me however many it takes to make it a full circle, and do it now please. After a few minutes the meat department manager walked out and explained to me that someone had already picked up our roast. He even went so far as to show me that my name had been checked off the list as if to imply I was somehow in error. I asked, "Didnt you ask them to present ID or anything?" and he replied huffily that they dont require their customers to prove their identity before picking up their special orders. He then informed me that their supplier had shorted them on pork, so they were unable to give me the crown roast I had ordered. However, they were able to give me another pork roast, one that was a much better cut of meat than what I had ordered. I believe that at one point the words "Im sorry" might have been spoken, but the message that came through to me loud and clear was a) I was ignorant and ordered the wrong number of ribs; b) I somehow screwed up in not picking up my roast soon enough, because if I had been their before they gave it away to someone else I would have received my roast; and c) I was doubly ignorant because I had ordered an inferior cut of meat in the first place. I took my meat and ran, foregoing the additional purchases I was planning to make. Goodbye, Fresh Market, I think I will stick with Kroger in the future for all of my grocery needs. Im obviously not the caliber of clientele youre catering to.
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A Private User
Every time I go to the Fresh Market, the staff is incredibly rude. Dont ask for miso paste there. The staff will be stunned speechless then try to convince you it doesnt exist. Also, to me its not worth it to overpay for groceries just so I can buy them in track lighting...Im not going there again. Id actually rather drive the extra miles to the gourmet store in Memphis or whole foods.
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A A
Some decent variety boutique food, but prices are too high and there isnt the fun whole foods atmosphere. Fine for picking up a few specialty items and their produce is good but not good enough value for the rest. Supports Android Pay
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Gail Braddock
Wonderful beef and chicken. I love their $2.99 Chicken Breast special and $2.99 lb ground chuck specials! The meal specials have tought me a lot, too! I love to pick them up on Thursday afternoon!
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Mary Haley Hamm
Produce and meats are good, dry goods fine. Bakery is also good, but food offerings arent the "cleanest" if you are trying to avoid chemicals and additives, even in the fresh baked goods
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c england
The aroma coming from the deli always makes me hungry, because it smells delicious. They have a good variety of specialty foods and a great meat counter.
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Harvey Dugan
Small grocery store with top shelf options. Freshest coffee in town. Excellent pre-prepared options that you can take home and cook. Reasonable prices.
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A Private User
I love fresh market. Its so nice to have so many wonderful specialty foods available. The staff is always helpful . Than you for being here for us
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Sean Abel
Great place to pickup fresh foods, meats and ready to go meals. Bring tour wallet its expensive but typically cheaper than eating out!
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Kathryn Holderman
Fresh Market is always one of my favorite grocery stores. I can find unusual items here, and they also soda by small companies.
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Jason Small
This store has many gourmet and specialty items that cant be found at traditional grocery stores
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Peggy Christophe
Love the environment, and the quality of your meat department. Service their is excellent.
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Srikanth Rayidi
Though I see prices are little expensive, Its a great place to get fresh food..!
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Sandra Smith
If your in a hurry its nice,the employees are nice but no one every smile .
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Jon Golding
A very nice store that is exactly what one should expect from Fresh Market.
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Leslie Saputra
Good grocery store, but a bit expensive. They have awesome mixed snacks.
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John Jennings
Friendly and knowledgeable staff. Fresh produce and great meats.
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Linder Hill
Great high end grocery. Love the produce, and the butcher shop.
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patrick johnson
The steaks are amazing! The bulk coffee beans are good as well.
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Vicki Wilson
Always great selection. Fun to skip there. Helpful employees
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Pat Scales
Friendly staff and great high quality products and produce
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Paul Kang
Great selection of quality products, especially desserts!
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Ed Pope
Great fresh fruits and vegetables. Modern facilities.
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Christopher Hammer
Employees are crappy. Food is bad quality stay away
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Kyle Bell
Great Italian Sausage! Beer selection is good too!
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chiquita taylor
Vast variety of food choices and meals on the go!
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Togo Toons
Always consistently good. Quality is very good.
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charles H Harris
They are not name Fresh Food for no reason.
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Terri Smithwick
Love the fresh fruit juices and breads!!
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Sandra Parker
I love quality of produce, fish, meat.
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Susan Cave
Always good. Love the bourbon salmon!
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Dave Krieger
Great Butcher Shop & bakery goods
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Adam Lumley
Great for quick grocery shopping.
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Ryan Barney
Great place to pick up dinner.
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Calvin Boone
Good food go to get it enjoy
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Denise Critchfield
Good friendly place to shop
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Sonja Drake
Nice little supermarket.
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Anthony Bell
Great Food Great Prices
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Mark Palace
Quality produce.
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Maurita Lewis
Always fresh!
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Tim Hogan
Great food
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Shy Vixen
Good sushi