Publix Super Market at Trenholm Plaza

Category:	Supermarket
Address:	4840 Forest Dr #10, Columbia, SC 29206, USA
Phone:	+1 803-790-4920
Site:	publix.com
Rating:	4.6
Working:	7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM

Location

Photos 100

Reviews 15

Shamprie30

I absolutely love Publix. I get my cakes from here often, but Shawn in the bakery is always rude to me be it over the phone or in person. I have given her a pass on a couple of occasions but I have had enough. She has absolutely no patience. I changed my mind on the writing of a cake and I can hear her say "omg..." under her breath. I ask her a question she answers with a question. I had a cake made a while back and ordered in person she was absolutely no help. I came in person to get help with choosing what they will be able to put on the cake, and a customer stepped in and helped me. REALLY?!?! She either needs to learn meditation to get a better handle on her stress and irritability or a major meeting needs to be held on how to get a better handle on stress in a busy environment. Other than that I love Publix.

Betty Prudence

I like this Publix and shop here regularly. The service is usually quite good. My experience today unfortunately was disappointing. The chicken deli platter that I ordered by phone midweek was not ready at 4 p.m. I asked to have it ready at 1 p.m. when I ordered. Also, the clerk who took my order called me the same day I ordered to ask what day I needed it. I gave the date and time twice when ordering and again when called. The Chantilly Cake I ordered is poorly decorated with sparse berries. I bought some strawberries so I can fix it. The cashier and bagger were friendly eventhough it was very busy. I hope for better deli and bakery service in the future.

Kathryn Watson

Ive always gone to Publix for their customer service but at the Forest drive location both the cashier and person bagging groceries were exterminated rude this evening. The lady never asked how I was or said to have a good day the only interaction I got was my total and hers your change. Didnt and the person bagging didnt even hand me my two bags she just pointed at them and said here.

Racheal Samuel

One consultant at the deli burnt a guys sandwich & didnt apologize or give him new bread even though he said he would still eat it. My consultant Randy was so busy talking to his co worker that he wasnt listening to my order but he did apologize after putting extra mustard on my sandwich. This place is normally good but today they were unprofessional.

Jeff Poole

Todays fried chicken was dry, and not tasty and juicy. Purchased at 11am. Two weeks ago I dropped in at a quarter til closing to grab some ice cream. 2 lines backed up, and asked manager to please open another. He ignored me and talked on the phone. After 10 minutes, I left and went to Kroger.

indijohnson

Everyone is always friendly here. Even the stockers say hi and ask if they can help me find something. The bakery has some of the most delicious-looking pastries for the best price Ive seen.

Bob Meyers

Cashiers always love to start a conversation, I always end up leaving happier than I went in. Great job with the store!!

Harriette Jones

Its very clean, the food is always fresh and the people that work there is always polite and friendly.

L Shaz

Class-conscious snobbery alive and well at this store! Typical of the Forest Acres community, perhaps?

Alicia Beam

Publix is my very favorite grocery store! Friendliest employees bar none!!

Stephanie Ellisor Anderson

Best customer service. Buy one get one deals can save tons of money!!

James Sizemore

Store is always busy, but staff is very friendly