Goodwill Store & Donation Center

Category:	Thrift Store
Address:	3231 Lincoln Hwy E, Thorndale, PA 19372, USA
Phone:	+1 610-384-3206
Site:	yourgoodwill.org
Rating:	3.7
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 12–5PM

Location

Photos 48

Reviews 30

Ebony_ Eyes

I usually have a great experience when I shop at the store, but today 6/24 3pm.. I was treated extremely rudely!!! I picked up a lamp that was sitting in the housewares section for a great price! I was so excited to have found an beautiful lamp at such a great price. I continued to shop around the store and an employee named GINGER - STORE MANAGER came running up to me grabbed the lamp out of my hand and rudely said " you took this lamp out of the box!!" "This lamp is not for sale for the price that is listed on the lamp"; " this lamp is priced way higher that this" . At this point Im very perplexed that she actually took the lamp away from me and then began walking to the back of the store behind the "employee only" Doors. She then came out with the lamp in a sealed box with a price tag of double the price listed on the lamp originally! I told her that it was very unprofessional the way she handled this situatuion ans every other establishment Ive ever patronized. If a price on posted on an item for that price, thats what the customer buys it for. I everyone in the store was looking at us on shock in awe because of the way she literally ran up to me and grab the lamp out of my hand. All of the customers and her fellow employees were shaking their heads at her behavior. Isnt the store managers job to ensure customer satisfaction? Well that day she sure was not doing hers and in my book if an employee is not doing their job maybe they dont need it!

Deborah Hagelgans

Giving one star is being generous. Prices are much too HIGH for used, second hand items. I find this true for ALL Goodwill stores. This is suppose to be a store to help low income families buy needed clothing, toys, appliances and so on. That they normally would not be able to afford. Yet they tend to put high prices on everything. Which is shameful considering most of the items are donated. I have even seen dollar store items priced $3. $4. dollars or more. And what is extremely shameful, many items are broken, missing pieces, unrepairable. And they still put HIGH prices on them to sell. I feel these stores degrade low income families more then help them. Now on a good but confusing note. I visited one Goodwill store near my daughters home in the state of Minnesota. It was really nice. Employees were friendly, and curtious. Items were clean and priced in a range perfect for low income families. Now one would have to think that Goodwill stores are a corporation that distributes all over the USA. So... why is it the stores where I live, Pennsylvania and surrounding states, have items that are so outrageously priced? But... the store I visited in Minnesota was not? Something to seriously question! Thank you

Jeanne Lighty

This is a review on the donation aspect of Goodwill (Ive never shopped inside). This Goodwill is the best one around for donating items. I have recently been cleaning out my in-laws house for downsizing and the donation team here is always friendly, helpful, and kind. I have had some not-pleasant experiences with other local Goodwill stores before I discovered this one - I will continue to come back over and over again. Donations are easy and theres always a smiling face to greet you :)

Ashley Law

Depending on the item, they are either cheap or outrageous. I looked at an item and the STORE price said $2.50 on it, and they were trying to resell it for $4.99. CMON NOW! I gave the service a rating of POOR because of the grouch of a woman that worked there tonight. I asked for guidance on where to look for something and she responded she had no interest in finding it, but I could look. I used to shop here all the time, but after that service, I wont be back.

Hernando espinosa

The supervisor or lead person incharge when the manager is not in attendance, I believe her name is Ms. Karen, is very very rude. She lacks customer service skills. Ive been a customer of this establishment since it opened. I shop here twice a week as I know it is for a good cause. This staff member should not be tending customer. She should be working in back of the store pricing items.

Van

This place was the largest most organized thift shop I visited. I was in the area an happened to have a donation in my car for another center that day. I was met by a staff member upon entry who offered to take the bag from me. I took a few mins to look ar ok around where I found my size was categorized in size order on almost every rack. It was a great experience.

Jennifer Neal

This goodwill has a wide variety, but the prices are a bit high at this particular location. I understand that a portion of proceeds go towards good causes, however I cant see myself paying $16 for a pair of used shoes.

A Private User

Ive been to a handful of Goodwill stores and I just happened to stop in and WOW! this one is really clean and I got a little black dress for $9.99! I didnt feel like I was in a Goodwill.

Mark Fiske

Like all Goodwills, sometimes its great, with good deal and excellent prices. Other times everything seems over priced and the selection is horrible. Happy hunting

Brooke Rodgers

"Karen-Lead salesperson" Was VERY RUDE. She lacked customer service skills to say the least. She did not say a word to me when I checked out.

Dawn Merkel

Good selection, even some new items. However, prices are too high? $20-50 for womens shoes at a 2nd hand shop, seems ridiculous?!

Chas Rothera

I love goodwills. This one is great. Clean and everything is priced. Little old lady at the county all the time is a sweetheart.

Brandon Hunna

This place is horrible the staff are not the best what so ever the manger is always drunk . Terrible place never go !

Milton Simon

Overpriced. When Goodwill realizes that sorting everything by color doesnt increase sales, maybe Ill return.

Michele Adams

We shop there all the time and find a lot of items for our girls and ourselves for cheap!!