Staples

Category:	Office Supply Store
Address:	365 N Reading Rd, Ephrata, PA 17522, USA
Phone:	+1 717-733-6677
Site:	storelocator.staples.com
Rating:	3.4
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 28

Reviews 21

A Private User

I will never shop at Staples again. HIGH prices [box of envelopes $9 (next door at Dollar Store $1)]. They advertise great prices, their website said "in stock" but when you go to the store they check the back (oops, none available), check local stores (oops, none available), check their website (oops ... but let me show you a COMPARABLE model). BAIT AND SWITCH ... they said wait until next week when the item would be in stock at the regular price. This store is another reason why it pays to shop online for electronics, plus you dont have the salesperson pushing extended warranties as their commission.

Andrea Martin

Sales people and esp. Cust. Service folks have no idea what they are selling let alone how to HELP someone with questions ! EVERY time I go to that desk the person there is clueless until they ask someone else HOW or WHAT ! UGH ! I understand if they are new but goodness- they have this many new ones ? They esp. have problems explaining the Rewards Program ! Sheesh ! I also work in a local store and our employees are VERY trained as to how things like this work !

humphrey malama

Mr Justine was very helpful in giving us all the details that we needed to make a good decision about the hp pavilion laptop that we need for school , and we got a rebate give card of 50$ so when you to staples ask for me Justine he will help you and give all the explanation that u need bfeor you can buy the items from him is such a nice guy

A Private User

In todays day and age... companies should provide good customer service... but what I received at the Staples in Ephrata, PA was horrible. They do not stand behind what they sell and dont work at all to even reach a comprimise. I would not suggest shopping there... Prices are way out of line.

Blaine Vanderbent

What a ripoff for ink, thought they would be cheaper or the same as cartridge world. Why buy the OEM ones when you can get generics for only $10 online with free shipping (A WHOLE SET OF ALL COLORS). Staples is a joke, and the sales people are clueless.

JoAnna Peachey

I got excellent help , I was totally confused with how to order postcards online for in store pickup. I called in and this guy helped me sooo much. He actually logged into my account and did it for me!! I am so highly impressed!!

0207allie

I just wanted to thank Alyssa in the copy center for doing such a Beautiful job putting my book on a ring binder. She went above and beyond did a fantastic job. Cant thank you enough Alyssa . I love it.

Elizabeth Franck

All employees were very nice and helpful and fast at service!!! Its my number one stop for all my ink i need for my hp photo smart printer. Keep up the great work!!!

Steve McClure

Good staff clean store, however prices are pretty high considering online only stores. However when you need some ink in a hurry, they have it!

A Private User

Love going to this store, prices are fair, the guys work as a team, there costumer service is fast and helpful !

Ken Hall

Its my home office away from my home office. Christine in the copy center is the best!

A Private User

We went in there for a graphic card and I knew a lot more then their workers

Curt H

Nice clean store. The fellow that helped me was professional and courtious.

Stephanie Miller

Thank you for the information love the printer and love the ink program