Category: | Tire Shop |
Address: | 1890 Lancaster Dr NE, Salem, OR 97305, USA |
Phone: | +1 503-316-0005 |
Site: | discounttire.com |
Rating: | 4.5 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
CA
Cameron Wagner
I wanted to say how incredible Riley J Breckenridge at your store in Salem, Oregon. My wife and I came in an hour before close tonight as we just noticed my rear tire going flat. Riley was right on it to help us look at the tire and help us figure ways to get back on the road safe. Unfortunately due to some tread problems on that tire it was beyond repair and had to be replaced. At this time I didnt want to replace it as I was planning on waiting for a bonus to arrive at work here in a few weeks before I replace them. Riley was quick to check on used tires and found one in the back and offered to put it on for me at no charge. Upon bringing my car back out for me the tech noticed my TPMS light was on and I explained that I thought my sensors were dead as I couldnt get them to reset using my vehicles instructions. He insisted that I let him take a look and he grabbed his machine and within a matter of two minutes he had all my TPMS sensors reset and my light off of my dash. I am still needing to wait for a little bit but I will be for sure coming back to this location when I need to get my tires and possible wheels that I am wanting as well. Keep up the great work.
BR
Brian G
After a few weeks of researching comparative multiple competing tire brands, The Consensus of the experts as to what the absolute finest tire available for my requirements was; The Michelin Pilot Sport A/S 3. After Deciding on the Michelins, I devoted approximately a week(off & on) researching prices. I called Tirerack andTire buyer (both of these are well known online tire retailers) Sears, Costco, Walmart(The worst of the worst) As well as, contacting virtually every Michelin Tire retailer between Eugene and Vancouver for the best price possible. No matter how low a price I was able to negotiate with anyone, Americas Tire Store offered to match that price and they would beat it by $15.00. Do your research, to determine the best tire for your needs Shop around for the lowest price, then Call Clint or Dan at Americas Tire Store with your verifiable lowest price and theyll not only match the lowest price you found, but theyll beat it as well. Joie de vivre!
MI
Mike O
After Buying tires from American Tires for my wifes car. She had experienced good service with tire rotations as needed.... 2 days ago July 16, 2013 My wife called me at work from the Lancaster Dr Walmart parking lot, explaining she discovered a low tire with a nail in it. I called American Tire, 1890 Lancaster Dr, (Salem location) I spoke to the assistant manager, and asked if my wife could bring her car in for the repair? After arriving, the assistant manager, looked at the tire and said it was unrepairable, didnt offer to put on her spare. "She left the store with the nail and low tire, stopped at Les Schwabs 3030 River Rd. Keizer. "They fixed her tire for "Free. I then called the American Tire owner manager and explained what happened. All he had was excuses and he didnt even see the tire! "I guess you know where Ill be buying my tires "Les Schwab" and "Thanks for helping my wife be safe.
BR
Brian shook
Let me tell you about this place I went first for my pruis Jeff greeted us with a smile.This guys passion is tires and helping people get into them. He went over all the options helped us decide and dis not pressure us into a sale. I went home to think about it did some price shopping and ended up buying. I just bought jeep tires through sears just before the pruis tires. I just encountered a nail in the tire sears said to bad to sad. I called up got Jeff and asked if they can fix it. He was waiting on the sidewalk for me with a smile. After looking at my tire said it was not safe to patch but would call the tire company and see what kind of credit I can get. These tires are less than a year old and have less than a thousand miles on them. I was happy since sears told me I would have to buy one at full price. Discount tire has a life long customer now thanks Jeff for going the extra mile.
NI
Nikki Shaffer
Got there with 5 minutes to closing on a Saturday no less. They did not turn me away,they did not complain, they just busted out 5 RV tires. I only caught 2 names of the 8 or so employees that just banged that out from my spot in the air conditioned cab with my sleeping toddler. But my husband told me John gave him a great deal while Junior was working over the 5th wheel. They got the job done and I was out of there in just a few minutes, my kid slept through it all. I feel like a jerk for coming in so late but wanted them to know how much I really appreciate what they did for my family. I have had nothing but good experiences with my local Discount tire in Portland as well. I highly recommend this location and this company. You have a lifelong customer and my daughter will likely get tires from you as well when she starts driving. :)
GA
garryrr
I have done business with four of these stores, have always been very happy with the service, this store being no exception. I stopped in here yesterday with a flat, it went down on the freeway, and was unrepairable. On the way out to look at it we noticed two more nails in another tire. The manager tried to find a used tire for me as I had told him I was just starting a new job and didnt have a lot of cash. When they didnt have a used one in the right size, he gave me a great discount on two new ones, got them mounted quickly, professionally, and sent me on my way with a smile. Definitely recommend this store, and this company. BTW, they fix flats for free, even if you didnt buy the tire there.
SI
Sierra Hicks
Excellent. Never considered going here but a friend recommended them, so I looked into their prices and availability. This was one of only about 3/10 places that had the tire size I needed. Their selection was the best as was the price for just tires. With installation they were still over $50 less than the next cheapest option. Service was extremely courteous. Location was easy to find and clean. It was a very busy day and was packed, so I was fine with the 45 minute wait they quoted me. I was shocked when they were giving me my keys back 20 minutes later. I will definitely be recommending this place to friends and family from now on.
SH
Shaina Johnson
Wonderful service. And a special thanks to, Ace, for being willing to pick my daughter and me up from Once Upon a Time to return me to my vehicle that was just finished being worked on. Ace definitely needs a raise for his great customer service, his positivity and upbeat attitude, and for taking well care of my truck and its tires. I also love this store because the tires are listed at great prices, they get things done in a reasonable time, all the employees are anxious to help, and if I buy my tires there they rotate and even fixed my tire that had a screw stuck in it for FREE!
ME
Melba Voth
Bought some tires for our truck and camper and called the day ahead and talked to Ricky. Price was good and next morning when showed up they were all ready for us and several other customers. Promised we would be in and out within an hour and delivered as promised. Took the option of getting the lifetime road hazard warranty. And we will be back on the road soon so will see how their tires do, but overall impressed with their level of service as promised at what was reasonable price. Also they have locations around the west that could come in handy if needed down the road.