Category: | Beauty Supply Store |
Address: | 950 Biddle Rd, Medford, OR 97504, USA |
Phone: | +1 541-608-6897 |
Site: | stores.sallybeauty.com |
Rating: | 3.3 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 11AM–6PM |
VA
Vallejo Ca
04/16/2016 @ 5:20pm Bad customer service! There was a tall chunky white chick who probably shouldnt be working there (no clue to what she needs to know working at Sallys and her personality was horrible (rude & snobby)! First she couldnt even answer my question about acrylic nails, she said she didnt know much about acrylic, then when I said thank you she gave me a snobby look.. (Mad at me for asking her something she should know, come on now..) then She tried charging me more for the product by adding 20.00 to my total. When I was about to question the price, she tried to talk over me and the. Say clearly my correct total! I felt like she didnt want her short older looking Hispanic coworker see that she was trying to charge me more. Beezy must have thought I didnt catch that s**t. Then when I said Have a great evening she gave me a snobbish look! This is my fourth time coming here and each time was just a horrible experience its like these girls have no personality and cant even tell you the best developer and what volume to use to get the best results! Had to call Sallys in Redding to get the best answer for coloring my hair the second to last visit I was there!! They dont even deserve One star! My advice would be to get some younger and bubbly personalities in your store for better reviews!!
JA
Jack Palos
The people there are nice but honestly what matters more is that youre getting your moneys worth when it comes to their products. And I have no problem with their products whatsoever. Plus you gotta make sure you get the right stuff and right amount. Yes there may be some employees that may not know about some products but its not their fault because they just work there to check out and restock products. If you want to know about a product Id recommend looking online or talking to a professional.
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BloodMilk
This is the 3rd time i come here and not even once this people asked me if i needed any help, today I was looking for a product and since the area where it was was closed i had to find the lady myself to get it, went a few days back wondering if they could help me with some hair dye and not even once someone asked me if i needed any help, there were like 4 of them and not even one! just left without purchasing what i wanted... the costumer service here sucks!!
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Sara G
Been going here for years, never have I actually been given accurate advice when buying hair products. I only suggest going here if you know your stuff, they definitely dont pride themselves on good customer service. I recently went to this location and was given awful recommendations not once but twice by a girl who is big, tall and blonde. Sounds confused whenever Ive asked her questions and she never gives direct answers.
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Rhonda Davis
This business rocks and the staff rolls! I always get quality information that never fails to get the quality results I want with their products. They listen, dont oversell, and make worthy recommendations. They are not afraid to ask for help or get recommendations from other staff. They are also not afraid to say they have not had any negative feedback with a particular product.
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Char Nickel
I had a child with me and with all the running around with appointments we stopped to make a purchase but the child needed a restroom and was denied usage of theirs so as a result I had to leave without purchase. I will not set foot in this establishment again.
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Jayne Dotson
I love this place, great high quality selection, easy to understand displays or product cards, friendly staff will happily explain how to use a product and what else you need to use with it.
AJ
Ajax Titterington
The store is pretty small, but they have pretty much all you need and the prices are reasonable. The best part was how helpful and knowledgeable the staff was.
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DJ Bacon
I was really pleased with the staff, and general layout of the store. The girls really knew their stuff.
JA
jason Fries
The prices arent great but this place is convenient. Not very many barber supplies available.
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Isabelle Jasponet
I love this store! The people who work there are pleasant and very, very helpful!
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Angel Kinzig
Knowledgeable staff that are so helpful & a great variety of product
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Kristy Allen
Now that they have new management, it is a wonderful store to go to!
JI
Jim Ward
Unfriendly staff poor service
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Billie Unruh
Helpful people