Category: | Tire Shop |
Address: | 2900 Mt Williams Dr, Norman, OK 73069, USA |
Phone: | +1 405-515-7995 |
Site: | discounttire.com |
Rating: | 4.7 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
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Fanxing Kong
Very new. Staff are nice. Honestly, I was disappointed at first, because I ordered two tires online on Wednesday, and scheduled an appointment for Saturday but only found out my tires were not in stock when I arrived. Scheduled another appointment for next Saturday and had to made phone calls to remind them I need these on Saturday. Fortunately, the tires were finally here on Friday evening. And the second day, when I was about to give a bad review after the service because of this long delay, Ryan gave me a big surprise. He apologized for the delay and besides finishing the scheduled work, he offered two extra tires for free after trading in my old tires installed last year! What a nice gesture! This is a very good example how to do business by taking good care of your customers! Will definitely come back in the future for all tire services.
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gratefulRed69
I first used this company and location a year ago when I was in a pinch for tire work and the other local tire store chain could not get me worked in within a reasonable time frame. I was more than happy with Discount Tires service and pricing. (they fixed a flat for FREE...even though the tire was purchased elsewhere). A few months later, bought 2 tires from these guys to match two others that were new and on a van I purchased. Again, very smooth experience and service. Today, I called to inquire about rotating tires (again, not purchased from them) and they said..."there is no charge". I will be buying my future tires for all 3 of my cars from these guys.
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Shane Babb
Great prices and excellent customer service. I had a dental appointment a few blocks away and one of the managers gave me a ride to my appointment while I left my truck there so they could put my new tires on. The dental appointment took longer than I thought so I called them and asked if they would let me pay over the phone and since I was still in the dentist chair could they bring me my truck before they closed. No problem they said. That folks is going beyond your normal customer service. Great management and staff! 10 Stars!
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Parker Smith
Now Ive already used discount tire before so I was used to a quick and honest job. This time I had a flat and due to problems with money I was trying to find a middle ground. Kameron was the associate helping me and he couldnt have been more helpful. Helped me keep it in my price range and went that extra step to assure that I was treated fairly. Couldnt have been happier with the treatment and will be not taken my business anywhere else and am going to recommend no one else. And kameron, if ya see this. Thanks again man, I owe ya!
K.
K. Ray
Compared pricing before going to discount tires. Had the best prices BY FAR. Everyone in the shop was professional and helpful. The first person I worked with was Spenser and he went above and beyond to make sure I had the best deal. The wait time for service was also very fast, unlike other places that will have you waiting all day. They were very busy, but had me done in under an hour. If you need any tire service you should definitely go here. Great experience.
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Craig Davidson
Came in for a tire rotation. I was told they couldnt do it because my car needed an alignment and new tires. I went and got an alignment check at another shop and it came back 100% good. I then went to another shop and asked for a tire rotation and it was completed no questions asked. Seems to me they were just trying to sell a set of tires when not necessary. Gave them 2 stars vs1 since they were at least friendly.
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Andy Bolerjack
I needed my tires filled due to a tpms going off. I didnt buy my tires at a DT store so was unsure if theyd help. Walked in and within 5 mins they gave me a free tire pressure stick and had me pull into an open bay. They filled each tire and guided me out. There was no issue with where I bought the tires, they didnt try to charge me or sell me anything. Super friendly service. Will use this place from now on.
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Josh
After giving Hibdons my business for over 15 years I made the switch to discount and Ill never go back! Unlike Hibdons who does hire high school kids who will and love to play with your car while they have it, Ive had nothing but the best professional service from discount. Even with my racecar discount treats my car and I with respect, something that has been lost in the last few years.
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David Enos
5 stars isnt high enough for how great these guys are. My sons team was in Norman from out of town and the coachs tire got a flat. I got to the store just as they were closing, but they opened the doors and took care of the problem. All the guys working there clearly loved their jobs which means they do a great job for each of their customers day in and day out.
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Jean Liu
I got a new set of wheels and they helped me install the wheels on my car. They were very careful when putting on wheels, hand tightening each lug at first and re-checking the torque specs by a torque wrench after the car being put back to the ground. They also provided bags for my old wheels and lugs. Their people were really professional and nice.
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Tomi Lynn
Exceptional customer service. Great pricing. From start to finish they were extremely helpful. I lost my warranty paperwork so I called and requested copies. They sent them over immediately. I figured they would at least sound irriated by my request, not at all. The young man on the phone was polite. I will recommend my friends and family.
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Enrique Guerrero
Jake and his ape armed technicians waited for me to get off work and drive from Springer to Norman and arrive 30 minutes after close to unload, mount and load my new trailer tires on the bed of my truck so I can get my 40 race trailer back on the road after failed attempts with local tire shops in Ardmore. Now thats WORLD CLASS service!
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Austin Hackett
Love this specific Discount Tire. Very respectful and a Clean environment. I will always use this shop, Always! The manager (Matt) is extremely respectful as well. They always go out of their way to help me out, they make eye contact, and they always will go out to my car to get my ATV tires and carry them for me.
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Armendariz Andrew
Very poor experience here. Sales associate talked my wife into the most expensive off brand tires they sell while I was out of town on a business trip. He purposely misled her by lying about how replacing one tire of the exact same size would break the cars transmission. Good company poor branch location.
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Joel Gwartney
Dont ever take the price they give you. Tell them you want the cheapest price for the tires or youll go somewhere else. They originally told me it would be $385 for two tires, I was shocked and told the guy I would go somewhere else and then he adjusted the price and I only paid $170. Discount tire my a**
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Rob Newton
The customer service rep told me my tire could be repaired, then was told later that it could not be after technician looked at it. Just feel like they wanted to sell me a new tire and then they didnt even have a replacement tire. I also had purchased the replacement certificates and that didnt help.