Walgreens

Reviews 10

MI

Michael Iannacone

With all honesty, I had one of the worst experiences one can have in a commercial establishment at The Walgreens Solon Pharmacy. The Pharmacist was INCREDIBLY rude, judgemental and downright HOSTILE. I was treated like an absolute criminal, because of the medicine I have to take. I went to fill my prescription prior to a vacation, unbeknownst to me, it was 5 days early of my 30 day refill date. Pulling up to the pickup window to pickup & pay for my prescription, I was angrily greeted by the pharmacist. "You will leave with nothing today!" was how I was greeted. In a stern, belittling and angry tone of voice, I was told my prescription was too early to fill. I was also told that my doctor was called, my written prescription was confiscated by the pharmacist and mailed back to my doctor, instead of being returned to me. In a state of shock, I tried to say I was leaving for a vacation and had made an oversight. The pharmacist of The Walgreens Solon replied with, "Youll have to take it up with the doctor!". Again, in a stern, accusatory and angry tone of voice. I had to needlessly run around on MY TIME to get a replacement scrip. All thanks to the heroic work of an adamant pharmacist! I will NEVER set foot in a Walgreens again. I will tell as many people this story as I can get away with and hopefully they will do the same. In conclusion, if you are prescribed a certain medication, by a doctor for a medical condition and you choose to be treated like "a junkie", by an angry, judgmental "pharmacist", Solon Walgreens is the place.

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heidi homchik

I arrived at the Solon Ohio, Walgreens pharmacy around 9:40 pm. This was following picking up my fiancée’ from the hospital, after he had been admitted for three days. Many pharmacists would have told me that I would have to come back in the morning, with it being so close to closing time, however, Amy told me she could rush it. I then had an issue with his prescription card. The one I had was expired. Amy saw that I was flustered, and took it upon herself to get the situation straightened out. She apparently did not want to add to my already abundant stress. In the past I used Walgreens pharmacy, but stopped after receiving horrendous customer service. I only chose to use your solon location because of the pharmacy’s late hours. However, the service I obtained was exemplary. I now plan on switching all of our prescriptions to that location. It is rare to find compassion and kindness of any sort in retail/customer service these days. Amy went above and beyond and her efforts should be commended.

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A Private User

This is the worst pharmacy I have ever been to. Whatever wait time they give you, triple it because thats how long it will actually take. I was told 15 mins and finally 45 mins later I go to check on it and Im told its been sitting there this whole time. Thanks for wasting my time genius! The guy couldnt even get my phone number or address right. Save yourself a headache and never fill a prescription here.

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Rachel Battaglia

I called to inquire about a passport photo and I was very disappointed to be rushed off the phone and hung up on mid sentence. Very bad customer service and I will not be going to this location again.

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Ben Dover

Sometimes the lines are crazy long. Sometimes the cashiers are seriously grumpy, especially the one at the photo center. Sometimes the pharmacy takes forever. Sometimes everything is A O K.

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Mario Mormile

Clean, convenient and kind people. I like printing my pictures here- they do a great job in a super timely manner. They also offer some really good deals on greeting cards.

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James Stone

Staff is consistently helpful. Amy Rosner and other of the pharmacists are very friendly and knowledgeable. Store is well laid out.

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Dena Ward

Its a little messy and no so organized. Found some good deals on make up!

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Zhan Xu

Really bad healthcare clinic service experience. Will never return.

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Jessica Rodriguez

Dirty Seriously? Unimpressed. CVS next time.

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