Cricket Wireless Authorized Retailer

Category:	Cell Phone Store
Address:	849 N Court St, Medina, OH 44256, USA
Phone:	+1 330-722-2900
Site:	cricketwireless.com
Rating:	3.2
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–5PM

Location

Photos 5

Reviews 16

Rick Morabito

THESE ASSHOLES SIGNED ME TO AUTO PAY AND TOOK MY MONEY 2 DAYS EARLY WICH BOUNCED MY ACCOUNT SO WHEN I CALLED THERE STUPID ASS ANSWER WAS DID I READ THE TERMS AND AGREEMENT SECTION ? I SAID I WAS NOT A FRICKIN LAYWER TO READ 20 PAGES AND LOOK FOR THE FINE PRINT THAT READS IF I AM A DUMB ASS I WOULD HAVE READ THAT AUTOPAY IS TAKEN 2 DAYS EARLY AND THEY WOULD NOT CREDIT MY ACCOUNT ? I TOLD THEM THAT I WOULD HURT THEM IN MY REVEIW THEY SUCK A BUNCH OF DUMB ASSES WORKING THERE ! MY ADVICE IF A COMPANY HAS A FRICKIN BUG FOR A NAME RUN ! SQUISH A CRICKET TODAY YOU SUCK AND YOUR SERVICE SUCKS ASSHOLES ! STICK WITH THE MAJOR CARRIERS CRICKET DESERVES TO BE SMASHED.!!!!!

Nichole Bentley

Was told that phone was exchangeable if defective up to 7 days. After several phone calls, we returned on 7th day only to be told that 7 days is really 6. Sales associate no longer worked there. Manager was rude and condescending. Customer service was a nightmare and most barely spoke English. Thought Id finally get some help from the District Manager. Nope. He was almost as bad as the Store Manager and insisted that people should just "know" that 7 days really means 6. Cricket Wireless has no idea what the concept of customer service is.

Jeff Hutchison

This store is a big rip off when in the bike charger sales person never attempted to try on phone said they were the right ones never said anything about a cessories not refundable until I purchased it and that didnt fit the phone and he says it the receipt after you purchase the product says non-returnable what a rip-off store needs to be reported to the Better Business Bureau Ill never stop at that store again Ill do my business at the one in Copley

Cameron McClutchen

Horrible customer service outright used my card it said declined twice so I went and got cash then I look on my bank statements and I was indeed charged brought my statements in an they said there was no way I was charged but even with the proof they said I was lying...now I like cricket service but Thia store is a waste of time and space save yourself some stress and go to Brunswick

A Private User

Adam is great, helped us threw the whole process from changing our service over to cricket. Hes great. Kind hearted and have us a great deal on cases and screen protectors. He was so patient and explained how auto pay works and we are more then pleased. Thank you Adam!!

Shawn Keen

Service was terrible answered every ? I had with yeah yeah yeah, yeah yeah yeah. Walked out with walked out with no answers. Realized how bad it was in Brunswick cricket wireless, helped me with everything 5mins out the door satisfied. Medina yeah yeah yeah terrible.

Jerry Diehl

Cricket Wireless service = A++ Multiple employees are the result in only a 4 star rating - Im not sure why they cannot keep employees. The referral service at Cricket Rocks! Ive gotten 2 months free since switching over.

bob sanders

Adam is amazing honestly. 5 stars! Great young man helped me and my wife switch from Verizon. Helped us get used to our new phones and everything. Great young man. Go see him!

Bobbie Pennington

Dont take your device here to have it fixed if you would like it back any sooner than a week, even though they tell you 2 days!

Neil Rainey

Pretty good service here unless you happen to come in when they are busy. Staff is pretty helpful and knowledgeable.

Juliana Rodriguez

GREAT experience!! Xavier was great, very friendly, and a lot of help! Recommend this store over any other location!

Shockeclipse

Theres a post it note on the door that days "back in five minutes" and weve been waiting for twenty minutes

Tom Truce

Awful customer service. Instead of helping their customers they refer them elsewhere and are rude

Gary Maynard

I really like my cricker service