Category: | Hardware Store |
Address: | 6500 Brecksville Rd, Independence, OH 44131, USA |
Phone: | +1 216-524-4223 |
Site: | acehardware.com |
Rating: | 3.8 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–5PM |
DA
Daniel Piksa
I have been patronizing this store (a lot) from the previous Owners to the new Owners. I like the proximity to my house so I dont have to go to the big box stores when I need something small and in a liitle time. I have a rewards card. Every time I buy something , they ask me for my card, and every once in a while , I receive a card in the mail offering a $5 off a prurchase of $50 or more. So then -- I want to buy some paint and take advantage of the recent $5 off card I got in the mail. I need red barn paint (price: $19.99 (why not $20?). I thought I would buy three gallons and get my $5 off --- but there was only two gallons at the store. So then I said to the cashier I might have a problem because I want 3 gallons and you only have 2 gallons but I would still like to have the $5 reward. She looks at her stock and says she only has two gallons. So I have to buy and additonal $10 of merchandise to get a $5 reward? I tell her I buy a lot from this store and I dont get much of anything back with this rewards program because most of the time I dont need to buy more than $50 worth of hardware. She said there was nothing she could do ( the company computer thing). Therefore, I would rather drive the addtional 20 minutes to go to the big box store (LOWES AND HOME DEPOT) to purchase items for less. I wish there was a lower rating than "Hated It"
EL
Elinor Johnson
The staff at the Independence Ace Hardware make this store a great place to shop. They will go out of their way to help you and are always polite. I know that it may sometimes be cheaper to drive all the way to a big box hardware store but this mid size store packs pretty much everything you could need under its roof. If they dont have it in stock and you can wait a day or two theyll get it there for you. Im happy to be a regular shopper at this ACE Hardware store.
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nathan kovach
Doing business as Ace Hardware, locally owned by the same family as Buellers grocery. This is where you go for personalized service you rarely find at the big box store. If you need to get in and out with what you need, without the hassle of roaming around aimlessly in a warehouse, this is exactly where you shoud go.
MI
Michael Buczek
It may be a brand name store but it is run like a Mom and Pop store. Incredibly helpful people who actually know what they are talking about. No hassle returns. I will continue to shop there whenever I need home improvement goods.
KY
Kyle Kemenyes
Solid hometown place to pick up some tools and equipment that you may have forgotten here and there. Staff is very friendly and happy to help you find whatever it is that you need
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Tom Tom
Poor customer service. Cashier didnt know how to properly apply rewards credit. Subsequently I was over charged!
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Ed H
Great knowledgeable employees. Always available to help.
CA
Carl Suttles
great