Category: | Sign Shop |
Address: | 3200 Valleyview Dr, Columbus, OH 43204, USA |
Phone: | +1 614-279-6700 |
Site: | customsigncenter.com |
Rating: | 4 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Nicholaus Hughes
Im an employee for a large manufacturing company (1B+ yearly) whom was looking for a sign supplier. We decided to look into Custom Sign Center in September of 2016 and have them make us a aluminum cut out sign. We paid nearly $2,000 for the sign and clearly stated, "We want this to be a single unit." When we received the sign it was all the pieces and we were instructed by the showroom employee that we were responsible for assembling and mounting said pieces. I spoke to my sales person (Christina R.) and said that we were considering purchasing a second sign but would like some kind of discount for the first one not being what we requested and wed just go ahead and do the mounting and such rather than returning the product. She said on 9/28/2016 "I have shared with the Owners and still waiting to hear back I am sorry I cannot push this any quicker!". I reached out for an update on 10/4/2016 and got no response. I then waited nearly two weeks and decided it was time to move on to another vendor. My experience with this company was poor during the project requirements stage as well as the customer service stage. The actual workmanship is up to par. I work with a lot of vendors on a daily basis and trust me when I say that lack of communication is a customer killer; unfortunately that is why Im going to look elsewhere.
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Tamara Wilhelm
I ordered a poster size vinyl banner to frame for an anniversary gift for my husband. I needed to make sure there were no grommets or hems so I could frame it. I got my banner the very next day and it was perfect. The black was the darkest black and the colors and photo were perfect. My husband loved it! Thanks for making it super easy Custom Sign Center Team!
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Thom Wright
We have ordered four or five signs from Custom Sign Center and each time they have come through in quick order. They keep you updated on the status of the order; they even checked with me to see if we needed grommets...we did and I forgot to request them Thank you for making me look good and keeping our facility safe.
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Amy Shearrow
We always use Custom Sign Center to create our agent sign riders. Their online system is easy to use, they have a ton of colors available and the riders always look just like they do on my screen down to the exact color.