Leisure World Casual Furniture

Reviews 7

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K bail

Trey Folcher, Owner, of Leisure World sets the standard for poor after sale service. In the spring of 2016 we visited Leisure World concerning a warranty issue regarding some outdoor furniture that we previously purchased. Over the course of the next several months, we began to have suspicions about the veracity of what Folcher was telling us about his efforts to resolve our warranty issue with the manufacturer. Subsequently, we contacted the manufacturer whereupon we learned that they had no knowledge of our warranty claim. Per instructions from the manufacturer we returned to Leisure World and placed our warranty claim order with Folcher. Approximately 10 weeks later we contacted the manufacturer to ascertain the status of our warranty claim order and learned that they did not receive any replacement order from Leisure World. Accordingly, the manufacturer took our order and shipped the replacement furniture directly to our home. Throughout the entire process, Folcher was an obstructionist and he repeatedly and intentionally misled us about the status of our warranty claim.

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A Private User

I purchased an XL Big Green Egg(BGE) from them a few days ago. After doing my research and visiting the store 2 times prior to actually making the purchase, I pulled the trigger. The staff was more then helpful, and always polite. IRT annies post, there are 5 different size BGEs ranging from the ~$300(I think) for a mini all the way up to the XL at over $1k. There could have been some confusion over which size egg was desired. Of the three BGE dealers in the Wilmington NC area, with the items I wanted to buy, they were the least expensive. They have my business.

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David Lawrence

Travelled in from out of town and purchased an Oriflamme LP Gas Fire Pit with a granite table...The staff was extremely helpful and polite, and we absolutely love the pit and how it works. After looking around the store, we also purchased a few other items (Bar stools and etc.) too! I had shopped around for prices on this particular fire pit, and the price at Leisure World was better than anywhere in North Carolina that I could find! I will most definitely be back!!

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A Private User

Prices are way too high, and the woman was pushy. My husband wanted the ceramic egg cooker, I think its ugly. But they wanted almost twice the amount for it. Ill shop elsewhere, where i wont be pressured, and then made to feel low since the overpriced item was cheaper at another local store

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Jonathan Jones

All our outdoor furniture was bought from Leisure World, great quality and choices with helpful staff. Family owned business servicing the coastal area.

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Thomas Parisi

Great staff......professional and great product knowledge....great selection of products

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Jay Tarrer

Bought some nice porch chairs here.

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