Carolina Fitness Equipment

Category:	Sporting Goods Store
Address:	3000 Planters Pl, Charlotte, NC 28216, USA
Phone:	+1 704-322-4000
Site:	carolinafitnessequipment.com
Rating:	4.9
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–2PM Closed

Location

Photos 49

Reviews 6

Carmen Barnes

If you are looking for top of the line new or used fitness equipment look no further. There are not enough adjectives in the English language to describe how impressed I am with David Preble and the rest of his team at Carolina Fitness Equipment. When I contacted David I was in the market for a previously owned Cybex Arc Trainer, but I was quite skeptical about purchasing used equipment because I had just had a horrible experience with an online dealer which turned out to be disreputable. That experience left me apprehensive about purchasing anything I couldn’t see and touch first, but after talking to David I decided to take a chance and work with him on getting a unit. David eased my fears by assuring me that if I could be patient he would find me a diamond in the rough, which is exactly what he did! Shortly after our initial conversation I received a text from David with pictures of a Cybex 750 AT which looked as if it were brand new. As an added bonus this unit was two generations newer than the one I’d previously thought of purchasing from the online dealer, and David offered it to me for $500 less than I would’ve had to pay for the other one. I swear this seemed too good to be true, but it wasn’t. I now have the Cybex, along with a rower I also purchased from Carolina Fitness Equipment, in my home gym, and I couldn’t be more pleased. I have fully vetted both pieces of equipment, and they both far surpass any expectations I had. In the two months since I’ve had these units I’ve already shed 10 pounds and dropped nearly two pant sizes. After having such a horrible experience with the online dealer I am happy to say I couldn’t be more pleased with my decision to work with David and his team; their integrity, reliability, and attention to detail have left me with a restored faith in humanity. On a scale of 1-10 I’d give them a 20.

Casey Marlow

I went in this place yesterday wanting to look around and price some gym equipment for my garage. The lady at the desk remembered who I was from our phone call, I didnt leave any info except where I was driving from so that was a good sign to me right off the bat. I was introduced to Lucas who talked with me about what I was looking, He took me and my wife and showed us the things we were looking for (Squat Rack, Weight Set, Bench, Stair Master, and Floor Mats), he was answering all of the questions in a professional manner. I liked the fact that it wasnt like buying a new car, if I didnt want something there was no pressure to buy it. He definitely made us feel like we were valued customers. Some of the equipment is used, new, and refurbished like new. The prices are reasonable and you pay for what you get, if you want cheap they have used equipment and if you want quality then you can get the new and/or refurbished stuff. I ended up buying floor mats and a weight set for now and will be buying more in the near future. If you want gym equipment for a small gym or to replace some items in a gym or start with a few things for a home gym, this is the place to go. I will recommend this place to anyone who is serious about gym equipment. I live 3 hours away and the drive was worth it. Satisfied Customer

Renee Lutz

I would like to start off by saying that this company should be ashamed of themselves. I would think that being a business owner myself the number one priority is customer service, they have failed miserably at this. I purchased 3 treadmills from Carolina Ftiness Equipment that were expensive, from the moment they were put in service at my facility I have had nothing but problems with them and have been EMBARRASED to have these items in my club. Carolina Fitness Equipment sent a service rep out in an attempt to fix the situation, as of right now I have one treadmill that wont even turn on. Chris the service rep manager said they could send someone over for $150. This is outrageuos and they should be embarrased of not only their less than satisfactory equipment but their horrible customer service. I would think that you would want to continue to have a good relationship with someone that would have continued to purchase equipment and help build future relationships. Not only will I NEVER purchase anything from CAROLINA FITNESS EQUIPMENT but I will make the people that I am affiliated with aware of the way I was treated.

Matthew Pratt

I have nothing but great things to say about this place. I was in the market for a barbell and some bumper plates for a home gym. I went over on a Friday afternoon and met with Lucas. From the very beginning it was a no pressure atmosphere, but I ended buying because they were able to beat online pricing. I got everything that day except a set of 45lb plates (I was told these were ordered and due in soon). A couple weeks went by and I had not heard anything I emailed to check the status and was informed they had accidentally put my order in the pick up file vs the ship to file. It was an honest mistake but I was still a little irritated. However, from the moment is was discovered Lucas and CFE did everything they could to correct it. Long story short the plates were delivered to my house by a staff member Monday afternoon and were waiting on me when I got home. To make it even better Lucas personally dropped a pair of 10 lb plates just to make things better. Beyond great customer service. People like this are few and far between. Will for sure be visiting them again.

Colleen Caldwell

Highly, highly recommend this company! Very happy with the purchase of my Cybex Arc trainer and the serviced I received! I had been shopping online, comparing prices and came across this company. I called for some information and decided to place my order. Their price was hand down the best I found. Since I live in GA, I had it shipped to me. The item was off the pallet when it arrived and I called to report it. Everything seemed fine, but during my first workout, I discovered an issue with the incline and resistance (that occurred in shipping). Not only did they send me a new machine (which was in even better condition) but they personally delivered it and picked up the old one. Could not have been an easier company to work with. Everyone from the owner to the service manager to sales rep to the guys who delivered it were fantastic to work with! They will be my first and most likely only stop when I add to my home gym!

eric flaherty

I was very happy with my decision to visit Carolina Fitness Equipment today. The entire team was very welcoming, professional and accommodating. I was able to work with Scott who was kind enough to take me on the floor to look at different options, ultimately helping to find the right solution to my needs. He went above and beyond in helping me track down just the right piece of equipment. As a fitness enthusiast, walking through the CFE facility was like a kid in a candy store. They have a HUGE mix of products ranging from cardio equipment to olympic lifting to traditional weight training. I had a great experience and will definitely be going back for more!!