Foot Solutions

Reviews 7

JO

Joy Alkema

FYI: I have spoken to the manager of the store before posting my concern. When I first went to the store I was quite impressed. Then, I bought a pair of shoes. :( The salesman chose the style and size of the running shoes for me. When he sized me, I told him the shoes were to big. He insisted on the size and wont listen to any on my comments. I had to order, pay in full and wait for the order to come in. When I picked them up, about three weeks latter, I told the salesman they were to large when I tried them on. He felt for the tip of my big toe and to the end of the shoe. It was a clear thumb width gap. He insisted that the shoes were fine. Since my doctor told me these folks know their jobs and I had already paid for and waited for the shoes, I went against my inner voice and my experience of wearing shoes for 60+ years and took the shoes with me. I wore them a few times and kept saying they were too big. Well, I tripped over the end of the shoe and took a tumble. (Im glad it happened when I was walking on carpet and not on a hike.) I was told that the toe box was way to wide for my feet. I other words the shoes are too big. So, I say this to say this. Dont let a sales person push you into buying a product you know is not right for you. Not at all happy with this purchase and the waste of $$$. I will be shopping other stores for the brands they carry.

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MikeDebbie Crenshaw

I have been having serious pain in my feet and knees. I even had to wear a boot for 6 weeks for these problems. I found Foot Solutions by accident while in the shopping center. I went in one day and my husband was with me. I received an evaluation of my feet and was given recommendations for several different shoes. I picked a pair and LOVE them. I wore them to Disney World and walked around for several days and had none of the foot pain I had been experiencing. As I mentioned my husband was with me when I made my purchase, he liked the professionalism of the sales girl and the evaluation so long story short he had an evaluation, also purchased a pair of shoes and he also had very happy feet at Disney World. We each actually bought two pair of shoes and are extremely happy. I would highly recommend this store!!

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Tanner Crabtree

I returned a pair of shoes I bought there. I was told since I paid in cash, I would get my refund back within 10 business days via a mailed check. It is now 12 business days later. I called the store and spoke to an associate, Ann. She said should would have Greg cut the check. I said, no Greg needs to call me with an explanation since this has taken so long. She reluctantly took down my number and said she would have Greg call me. We will see..... UPDATE: After receiving my complaint to the BBB, Greg called to say "the check is in the mail.......dont you have anything better to do". Needless to say, this is not what I would call acceptable customer service, especially from the owner himself. I will never be back.

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LO

Lorie Hostetler

Foot Solutions was highly recommended to me from both my physical therapist (Sean Nixon at Back In Action-HS) and several friends from my gym. The staff was extremely knowledgeable and they informed me that I was wearing the wrong shoe for my gait. They made recommendations and within two weeks, my heel pain was considerably better. I would highly recommend Foot Solutions.

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DOLORES CALLIER

The shoes are fashionable but yet supportive, as I need stability/motion control shoes. Store associates are always friendly, very knowledgeable about the stock, and do not pressure you to make a purchase. I have been purchasing shoes here for over five years.

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WI

Will Binkley

Great orthopedic shoe store. My wife and I buy all our shoes here.

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