Category: | Pet Supply Store |
Address: | 3984 Seneca St, West Seneca, NY 14224, USA |
Phone: | +1 716-677-4343 |
Site: | petsuppliesplus.com |
Rating: | 4.6 |
Working: | 10AM–7PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 10AM–6PM |
A
A Private User
I had purchased a fish for my 4 yr old son for easter, the day after easter it died. I was out and my wife called me and told me what had happened. I hurried over to Pet supplies Plus where i bought the fish. I arriving at 9:02 they of coarse close at 9. I explained my situation to a young man who was an employee, he was sympathetic, however the manager came to the door and said "There is nothing we can do, the drawers are closed." I said i will pay $10 cash for the $3 fish and she can enter it in the morning, again "there is nothing we can do." She then told me they had no more of that kind of fish, however later she said to bring it back in the morning and she could give me another one.?. how is this possible? they dont have any more? were they expecting a big night delivery of Beta fish? It just seems to me that under the circumstances she could have done SOMETHING! Two minutes late, a fish that cost the company probably only fifty cents I am offering $10 for. I dont drive around scamming pet stores out of $3 fish and offer to pay $10 for them but that is how she treated me, like i was trying to pull one over on her. I was highly disappointing. I have learned two lesson: #1 do not give pets as holiday gifts, last year was a hamster it only lasted a month. Actually i bought that here too. #2 I have to find a pet store that cares about more than policy and procedure. Sincerely let down, Dave B.
CH
Chris JW
Great prices and I always get great service here. They always help me load heavy items in my car. Also nice seeing the adoptable cats at the store, even though Im not looking for another pet.
MA
Mark Wetzel
Very helpful associates. I was looking for a special food bowl and the person knew exactly what I was looking for and where it was in the store. Their prices are pretty decent too.
TA
Tara Smith
They r always so frienflu n helpful to me...I got hurt at work n they helped me with all my purchases to my car n putting them in my basket...I just love that store..thank you
WI
WinterKnight001
Cashiers are friendly and helpful. Not always the best prices on food but good selection. Parking lot is very small.
DA
Dan Smith
Staff poorly trained there is never anyone to help in the fish department. ..bottem line is Management sucks
JE
Jeremy Roberts
One place we can get out cats food as its not sold at other stores. Good prices most of the time.
MA
Mark Cromwell
Always friendly service. When we dropped a plastic dog bowl and it broke they didnt yell at us.
GA
Gail Sokol
Workers are so friendly and willing to help at all times ! Store is clean and always stocked !
CA
Caren Willcox
Our favorite pet food store with competitive prices. They run great sales on tidy cat often.
MA
Marty Johnson
Very nice people. You can bring your pet into the store here, very much fun for my dog.
JA
jasmine acevedo
Staff is always helpful, store is always clean, and well stocked. Love this location.
HO
hockey6329
staff is great, manangment is great. best store around. love the stockers!
AN
Ann Kelly
Prices are wonderful and employees are friendly and helpful
JO
Joshua Peterson
The staff was very helpful. The prices seemed average.
SC
Scott Yager
Wonderful Selection, amazing staff, great prices
JE
Jessica Korbar
Friendly people. Nice selection. Decent prices.
CA
Catherine Sabadasz
PSP is my place for my dogs needs. Great place.
JA
James L Krell
Staff is always courteous and helpful.
LA
Laurie Kukoleca
Have everything you need for all pets!
YV
Yvette Eldridge
Love this place... very helpful staff
KE
Keith Hamann, Jr
Best place for all your pet supplies
JE
Jennifer Barczykowski
Great store, great customer service
CH
Chris Roberts
A variety of pet food and supplies
AN
Annette Saar
Very nice people. Always helpful.
AN
Anthony Sodaro
Very friendly and helpful staff!
DE
debra karalus
Always have what Im looking for
BU
Buffalo SabresLoyalist
Love their bulk food options!
PA
Patty Fiegl
Has all you need for your pets
TH
Thomas Blackmer
Great place for your pet needs
LE
Leonard Jacobson
Great service great prices!
SU
Susan Jablonski
Friendly employees, helpful
BR
Brian Inglut
Pricey but good service
SH
shawn rose
Great place to shop
IS
Isaac Day
Friendly and helpful
SH
Shawn Block
BEST.STORE.EVER
DA
David Walker
Friendly staff
MA
Mary Saviola
Helpful staff