Cold Stone Creamery

Category:	Ice Cream Shop
Address:	2037 W Ridge Rd, Rochester, NY 14626, USA
Phone:	+1 585-227-8851
Site:	coldstonecreamery.com
Rating:	3.2
Working:	5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM

Location

Photos 9

Reviews 13

Miss Bunny

Worst customer service ever provided by old racist haggs they were very polite to the customers a head of me once I reached the counter I was smiling and said hello I was greeted with a eye roll and an twisted face and awkward stares the attitude seems as if it was like what do you want I would never go inside of this establishment again or buy anything from them when working in customer service you meet all different types of people and you should be more open minded think outside your own personal likes and dislikes and do your job properly and treat everyone equally I give it to God and pray for your store

Mark Goho

Definitely a great place to get ice cream. They have some really wild (and really tame) combinations that you can choose from or build your own - and they make it all right in front of you. That being said, there can be a bit of a wait for it and the workers arent always aware of the amount of time they spend with each customer so it can get really slow.

talia wilson

Great ice cream! HORRIBLE CUSTOMER SERVICE, the employees didnt greet me I was standing at the register for a while until I asked for help..was told to what while all the employees laughed with each other i was very uncomfortable because of the employees .. Need friendlier people

Steve

Was very disappointed in the service. Staff didnt make us fell welcome and wasnt helpful other than telling us what they didnt have.

Mina B

Good coffee, very close to 390 ramp but unfortunately they have a staff that doesnt know how to smile or treat you good.

A Private User

Good coffee, very close to 390 ramp but unfortunately they have a staff that doesnt know how to smile or treat you good.

Todd J.W. Wisner

Horrible. Regular chicken soup had about eight noodles in it and tasted weird. Creepy staff. Will not be back.

Amy Young

Located inside Tim Hortons. Fresh ice cream desserts made to order with your choice of topping. Delicious!

mirayda bonilla

Delicioso