Sun & Ski

Category:	Outdoor Sports Store
Address:	197 S Service Rd, Plainview, NY 11803, USA
Phone:	+1 516-249-7980
Site:	sunandski.com
Rating:	4
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM

Location

Photos 59

Reviews 29

wing chow

I bought 3 sets of snowboard equipment for my children and 1 set of ski equipment for myself at this location recently. Along with other merchandise, I spent close to $5000. My daughters boot needs to be order. When I came back on February 12 to pick up my daughters boot. The younger female cashier left the boot in the shoe box on the counter without providing me a plastic bag to carry. When I ask for a bag, she told me the box and the boot were TOO HEAVY for the plastic bag and turned her back then walk away from me. I carried others merchandises and balance the box to my car and then I remembered that there were bags for my other childrens boots when I purchased them a few days ago. Therefore, I returned to the same cashier and requested a bag for the boot. The cashier then said " Oh, you need a BIGGER bag" and then she gave me a bag which can fit two boots in it. The cashiers attitude was not appropriated, she made me feel like I was begging for a bag. Packaging the merchandise is the basic customer service that a cashier need to do for a customer. I will not recommend this store unless to bring your own bags for your purchase. The "BOOT IS TOO HEAVY FOR THE BAG" which was ridiculous.

A Private User

Over the summer my boyfriend bought me a leftover high-end board for my birthday at ski stop. 6 months later the board had some issues and needed to be send back to the manufacturer. I contacted Ski Stop for help. I had a bank statement showing their charge for the board, but because his phone number was not in the system (he doesnt want telemarketers to call, so he didnt leave his number at the register) we were refused the service. They would not send the board for me, they would not give me a note saying it was purchased there, nor offer any help. Fortunately Burton honored the warranty, but it could have been an issue, because the board was a previous year leftover. I buy a lot of equipment, but I will never shop at Ski Stop again. This lack of customer service is unacceptable and businesses like this should not be supported. DONT SHOP THERE!

Joshua Koppeis

Bought ski gear here in the past and was great especially during off-season to get good deals. However on todays visit, I left empty-handed. Apparently, they dont sell winter boots or shoes anymore. Staff reacted like it was strange I would even ask for such a thing. While looking for new ski jackets for me and my girlfriend as I was the only one in the store, had no help, and as I left staff was lounging around having nice conversations with themselves. I think I will spend my few thousand dollars of ski gear somewhere else this year

Kevin Hellar

Went to S&S on a quiet weekday in hopes of having someones undivided attention to avoid the foot pain that plagued me for years when I would wear ski boots. Unfortunately I was fitted/ sold a boot that was too big. Hundreds wasted. This mistake sent me into Mt Snow Boot Works... they put me back on track and now my ankle pain and frostbitten feet are a thing of the past. Remember, You date your skis but you marry your boots.... dont skimp on the most important part of your trip.

A Private User

Excellent service! I came to the store for new snowboard boots. I was helped by a guy named Larry, who was very knowledgable and patient. I tried on several pairs of boots and took a while to make up my mind. At no point did he seem impatient or pushy. Even though there were others waiting to be helped. I highly recommend this shop!

Ed Walsh

Get my 3 kids season ski rentals each year here. Great shop but do yourself a favor come weekday to fit the kids or yourself crowded on weekends and can wait long line to be fitted and you feel rushed. I cant ding them for that as they are good and demand is high.

Timothy Kemperle

Purchased a patio set and was pleased with the experience. We didnt feel pressured to purchase and was even informed that a pending sale would include the set we liked. Able to hold off a week and saved over 30%.

Justin Kim

그냥 저냥 갈만해요. 가격이 막 싼건 아니고 적당한듯 합니다.

Reg Here

Bought my snowboarding gear there. Great staff and service. Gave great advice. No regrets. LOTS of selections. Lots to choose from.

Zachary Neal

Large selection of snow gear and the like. Every experience I have had the staff is always very friendly and informational.

Maxi Murgio

GREAT CUSTOMER SERVICE! All these reviews are wrong. Our guy never left our side. He knew the store like it was his home.

Lucas W

Just left the store empty handed. Spent 25 min and no one would help with a purchase of ski boots.

Alex Konoplia

A huge selection of winter sports equipment, excellent service. Good quality stuff , but not cheap