Category: | Drug Store |
Address: | 31 W Cavalry Dr, New City, NY 10956, USA |
Phone: | +1 845-634-3341 |
Site: | walgreens.com |
Rating: | 3.1 |
Working: | 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM |
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jacencko011
the pharmacist here treated myself, a cancer patient like a drug addict when I tried to fill a liquid pain killer prescription after my partial glossectomy (surgery to remove tongue). It was extreamly insulting and irresponsible to find the pharmacist took it upon herself to change my liquid pain meds to tablets that DISSOLVE ON YOUR TONGUE (I just had parts of my tongue surgically removed due to cancer) because she thought I was a drug seeker! Im still not sure exactly how she did this because Ive gotten about 2 separate stories from New City Walgreens: 1. "The Nyack Walgreens called it in as a tablet". (This cant be because another pharmacy cant call in this type of medication, only a doctor can) 2. "Your doctor changed it for you, I as the pharmacist cant just change it". (The doctor, who wasnt even my doctor, it was the doctor on call in the recovery Ward said she told him they were out of the liquid and when I spoke to my doc she said she would never prescribe a tablet that dissolves on your tongue after parts of your tongue were removed) Normally I go to Nyack Walgreens for any medications but they were out of the liquid and suggested New City Walgreens because they had it in stock. This was very upsetting to be treated like a drug addict and be denied pain meds the day after surgery. This type of surgery is quite painful and since I wasnt able to speak due to parts of my tongue missing & swollen I had to get a friend speak for me and since it was 6:00pm most of the people I needed to speak to had left for the day. This pharmacists unwarranted treatment was disgusting and quite an abuse of her power. I will NEVER give them my business again and I will be sure to inform anyone I encounter the disgusting treatment I received from them. You should be ashamed of yourself!
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Raj Thomas
By far this is the worst Walgreens Pharmacy ever. The people who work outside the pharmacy are great and helpful. But the pharmacy staff itself is a joke. They always screw up our prescriptions, inform us our prescription is ready go their twice today itself only to be told they dont have it ready and they dont have the medicine required in stock. This is after the doctor had sent the prescription twice since 9 am. Time now is 2:37. The pharmacy manager is as useless and so are the staff that works under her. This is not the 1st time this has happened to us and they give us run around about transferring the prescription over to another location or competitor but what makes it worse is the staff lying directly to our faces..
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Sandra F
Disappointed in the rude customer service (or lack thereof service) received from the pharmacy staff. Was there to pick up a prescription 10 minutes before closing. Just to have the pharmacy staff completely ignore me for the 10 minutes. 1 was carrying on conversation and the other blatantly looked at me at the pick up window, then turned to the other to say the mic was on, turned it off, looked at me then walked away! Unacceptable and awful experience, beyond poor customer service. Would not recommend this pharmacy.
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S WS
Pharmacy staff needs help. Other than that this is your average Walgreens...
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Charles Slater
Good local pharmacy
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Jason Goldstein
I <3 LENNY