MAC Cosmetics

Category:	Cosmetics Store
Address:	630 Old Country Rd, Garden City, NY 11530, USA
Phone:	+1 516-741-7141
Site:	maccosmetics.com
Rating:	1.9
Working:	10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 11AM–7PM

Location

Photos 13

Reviews 7

Royal Empress

So July 14 2017 I got my makeup done by Gabriella Glacken and she did a superb job. So I decided to book with her to do my face for for my wedding Aug 25 2017 to which she said was viable for her. I have reached out to Ms. Glacken via text 3 times and 1 time via voice leaving a message no response over the course of a month. I am now one week away and still no contact. After I left a truthful review on the Macys website I now begin to receive text messages from Ms. Glacken stating she was "told" I have been trying to reach her ?! I chose not to respond. It would have been decent to at least to reach out and say if she was not interested in going forward or some explanation. This is very unprofessional and discourteous. Because this location is so close to the venue I decided to return and try to set an appointment and they are all booked for that evening which was expected because of the type of business. I would never recommend anyone to book any type of appointment with Ms. Glacken

Jasoni Louise

I purchased a concealer at a mac store near me( MAC Roosevelt Field Mall) to realize they had actually given me the wrong color!!!! About two weeks after I finally had time to go back and explained the situation they gave me a hard time without the receipt. To travel all they way there because of a workers MISTAKE for them to tell me they cant change the color!! The product is brand new and I also had the gift card I paid with. Now Im stuck with a color thats too dark with money wasted. I WILL NEVER SHOP AT THIS MAC STORE AGAIN!

patrice Reid

Karla was patient she showed me numerous of time how to do perfect eyebrows without getting annoyed. She didnt focus on selling me just anything. She was knowledgeable in skin care as well as makeup and whats good for my skin. Shes now my new go to Mac Artist. Everyone in the store was very kind especially the male makeup artist, I m mad I dont remember his name his makeup was gorgeous it matched his personality. If youre ever in Roosevelt fields. Check out Karla. Shes great.

cristina suedat

I will never go there again ! I was the first person In the store this morning , I was told to have a seat and someone would help me find my foundation and powder . The girl that was told to help me kept giving me dirty looks and helped everyone else that came after me ! I sat there for 25mins being ignored . I left , MAC needs to start hiring better ppl or eventually no ones gonna go there !!

Renee Johnson

Horrible customer service! Took my empty foundation compact in to assure sales associate provide me with with the correct shade. Associate rushed and gave me the wrong shade! Two trips back to store, two different associates, provideded with the wrong shade twice, a quarter of a tank of gas and half my day gone! I will not return to this location.

ToniAnn Carriere

They help you with whatever you need. They will do your make up for you if you purchase more than $50 and if you have 5 used containers and bring them back, you get a free item. They are very clean. They are nice too!

Sandra Romero

this racist place because if youre Hispanic they see bad shape and if youre underdressed worse