CountryMax - Brockport

Category:	Pet Supply Store
Address:	4875 Lake Rd N, Brockport, NY 14420, USA
Phone:	+1 585-391-3065
Site:	countrymax.com
Rating:	4.3
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–6PM 9AM–5PM

Location

Photos 72

Reviews 29

Davian Soto

If i could give them negitive 5 stars i would. This review is about -pet rats -frozen feeder rats for snakes ----------- I bought two Dumbo pet rats there within the same week. They both have a life threating upper respitory infection. Did you know they only garentee your pets life for five days? How can you even analyze if your pet is 100% healthy in 5 days? URI is a highly contagious illness. Meaning all the dumbos they have are probably now infected, along with possibly any other animals in that room. I called them (still within the 5 day garentee for one of them) and i was talked to by what sounded like a teenage girl who couldnt care less about my animals or the ones still in her care. All she cared about was if i was still within the 5 days and if i wanted my money back. And the tone she used was majorly offensive If you want to get a new pet, i would highly sudgest going to a breeder or adopting. It may be more money to buy them, but you will end up saving 100s in vet bills and or dissapointment. Shouldve known when i saw 3 dead baby feeder rats just laying in another cage on the floor that this place was carless. Also i used to buy frozen feeder rats and mice for my snakes , when i thaw them it looks like they bash there heads in. Usually they will have arms or tails almost broke off. Blood would be coming out of there noses. Looks like they wack them on a table a few times then toss em in the freezer. It is grotesque. Think about how horibly they treat there animals before going.

Tiff Carson

This is a decent pet supply store, but be warned--I will never buy feeders here again. I usually buy from a guy in Greece but I have bought them here when I was short on time. I came in once and bought a frozen small rat, they charged me almost 5 bucks for it, which is the going rate at pet stores. After taking it out of the package I realized it had blood around its nose and smelled...off. I realize that dead rats cant be expected to smell like daisies, but this was nasty. Recently I went against my better judgement and came in again to buy a feeder rat. I asked the dude for a small rat and, first of all, he came back and already had it in a box and had me pay for it, I brought it home and opened it and knew immediately that it was not a small rat. It was at least a medium, and too huge for my snake to eat. I opened the package to throw the thing out and the smell of urine hit me so hard I almost puked. I dont want to feed my pets something that smells like pee! Thats gross, and this is the only place Ive bought from where the smell has been this bad. If their feeder rats are being treated this poorly, imagine how they treat their live animals that they sell as pets.

Zach Blum

The whole staff at CountryMax in Brockport go above and beyond to satisfy their customers needs. They were out of a bag of cat food that I desperately needed, instead of telling me sorry we cant help you, they called the Spencerport store and reserved the last bag they had so I could go get it. Shocked that a Pet Supply store could have this awesome of customer service. Thank you.

Brian Fudge

Store employees are always waiting and willing to help. Very organized with inventory. Animals are well looked after. I was told that the aquarist supplies are dwindling per the customer purchase habits. They do not have an all in 1 aquarium kit for sale. 1 star was removed because of the inventory dwindle. I do recommend this shop.

kelly gorton

Every time I have gone to this store in particular, everybody has been so friendly and helpful! I bring my ferrets in to walk around, and i get nothing but smiling faces every time! Love this place and will continue to shop here despite the longer drive from home!

Adair Korn

A good store with nice, unusual gift items. Can be a little pricey, buy they have things you cant get elsewhere. I love their popcorn and pickled watermelon rinds. They have pet and livestock supplies and feed plus a large gardening cen y er.

Lynn Mouganis

Carry all brands of dog and cat food. The small pets they sell are taken great care of and their cages are always very clean every time I have ever been there

Andrew

Workers are always friendly and go out of there way to help you. Plus the store is always well stocked. Excellent managment big thumbs up for this store

Robert Holland

Nice store with a good selection of home and garden needs. They also have a nice selection of pet supplies and do propane refills.

Nicole Boggs

Fun place to take the kids. They are allowed to hold the animals and learn about them. Glow in the dark fish!

Bonnie Ford

Very good was helped right away and they even carried out my things and put it in my car for me .thank you

Greg Smith

Fairly large pet store, carries pretty much all you need. Prices vary from fair to very pricey.

Ashley Barnes

This place has a huge variety of pets and pet supplies, plants, yard decor, and garden supplies

Nathaniel Gustke

Large, clean store. I like this location more than the new Spencerport one. Nice dog wash too.