Pep Boys Auto Parts & Service

Category:	Auto Parts Store
Address:	3766 McKinley Pkwy, Blasdell, NY 14219, USA
Phone:	+1 716-826-1606
Site:	storelocator.pepboys.com
Rating:	3.9
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–6PM

Location

Photos 58

Reviews 19

Darrell Passmore

Terrible service, took my truck in to have alignment done after putting brand new front end on truck. I noticed a loud smacking noise in the front driver side, noticed the bolt for upper control arm was very loose. So I took my truck back their and they had to change the bolt out for a new one. They stated it mustve stripped out during reassembly and was unable to tighten the bolt back up. Im not a tech but pretty familiar with working on cars/trucks. I would say it prolly was ruined due to not tightening the bolt back up, having the bolt move around the bracket. Maybe if their techs would look over their work. Very lucky upper control arm bolt didnt break!!!! The second time my truck was aligned, it was pulling to the right immediately after realignment as well the steering wheel was way off to the right. Would not recommend taking vehicle their

jgeorge102

I made the appointment over the phone and received an instant text confirming it. When I dropped it off, I told Steve I was looking for a battery on line. He was able to find me a coupon for a discount on the battery and offered free installation. The car was done exactly when they said it would be for the amount I was quoted, and all the work (ball joints, sway bars, wheel alignment) was done perfectly. The car is driven by my daughter and I feel completely safe with her in it. We had it at a dealer for a sporadic headlight problem the day before. The dealer was unable to find any problem. The PepBoys mechanic noticed the problem without it being mentioned to him and called me with a fix and estimate. Thanks Steve! Id highly recommend this location to anyone. Jim

Nicole Gerrity

I took my car in last evening around 5:30PM because it had low tire pressure. I chose Pep Boys because it was the only place in the area that I could think of that was open past 7PM. I intended on leaving my car there but I was very pleased when the gentlemen who checked me in told me that my tire had been plugged and I was ready to go only 10 minutes later. My car was ready before my ride was able to get there to pick me up!! Talk about great service! To top it all off there was no charge for the plug! I will def be taking my car back to Pep Boys in Blasdell for future repairs. Service cant be beat!

Sabrina Clark

I used to go to pepboys for all my car needs...until I got ripped off. I went in last winter to get my car battery replaced and they recommended that I get my tie rods replaced, which was a pretty expensive fix (around $400 if I remember correctly). 3 months later, I go to pepboys to get my car inspection and THEY FAIL ME FOR MY TIE RODS. After throwing a fit, they ended up fixing my tie rods for free under warranty and giving me a free inspection, but I was so livid I will never go back. DISHONEST business!

Phil Pitkin

I had a great experience at PEP boys Hamburg.....mainly because I found out that two of the guys from Amherst are now in Hamburg....Brad my mechanic moved to the Hamburg store I drove 20 miles because I dont let anybody else touch my car...Brad is the most gifted mechanic I have ever known...also found out that Steve the office mgr is also there and is also a great customer service guy!!Unless these two gentlemen move back to Amhserst....I guess I will be driving that extra 20 miles

B. Marsha Robinson

What a day! While on an overnight trip to Buffalo from Toronto our car broke down. The serpentine belt completely shredded. It was a miracle we were able to drive! After some tense prayerful moments we managed to get a tow to this Pep Boys. Brad, Ben and Steve took GREAT care of us! They even stayed open late to help get us back on the road. Thank you guys! From one grateful Toronto girl who gets to sleep in her own bed tonight!

Brenda Criscione

Quality work & exceptional customer service!! I highly recommend the guys at Pepboys. I had my Jeep serviced after having estimates elsewhere. Not only did my Jeep run great afterwards, but they saved me almost $1000 on work that didnt need to be done!! Thank you to all the guys at the McKinley Pepboys location! You are hard-working, friendly & honest. I will most definitely be calling you for all my auto needs!!

mj craftbrew

Bought all my brake job parts here like I always do. Never again. Stopped over to have my lug nuts loosened and was told it wasnt worth his job. Weve had them do it without a problem many other times. He asked his manager and still nope. Well, thanks for not being accomodating. All we needed was the nuts cracked. Wont be shopping here anymore.

A Private User

I went in to have my brakes inspected. The service agents were knowledgeable and they advised me honestly and ethically. They also quoted me on other services I was looking to have done and their prices were the best Ive seen. I am definitely going to return there for future work. They also had great prices inside their store as well.

Candice Kandefer

The battery went dead on my Mini Cooper and the dealer who has been the only one servicing my car wanted almost 400.00 to replace it The young man who works the desk at Pep Boys in Blasdell was like a breath of fresh air. I took the car over, his staff literally changed the battery in 10 minutes and it only cost 143.00.

Will May

If you ever wonder why your brick and mortar stores are failing just try calling the parts desk or tire department and sitting on the phone for 10 minutes and having no one pick up. Then, after all that calling back later to get a condescending and rude sales associate. No thanks.

Jennifer Cavarello

Went to the Hamburg store to have a slow leak fixed on a tire on my VW. Brad Karpinski did a great job for me. It is great seeing him at the Hamburg store now because it is more convenient for me! It was a pleasure working with Brad and Steve. I give them five stars!

Mustafa Jarrar

A good and cheap place for basic car maintenance, highly recommended. But the waiting room is not clean and the wifi never worked. The parts section is expensive and I never found what I wanted.

Edwin Heary

Ordered online for in store pick up . The store was really messy and disorganized. I stood by the cashier for about 15 min before being helped. Took about 35-40 min to pick up my online order.

A Private User

Went here twice left with loose lug nuts once and then a wheel bearing problem again. Customer service is good but these mechanics don't know what the are doing.

A Private User

went to this store for a hitch mounted luggage rack. when i was checking out the price on the shelf was wrong. a asked and they changed the price to $20 less.

Eric Gigante

They have a lot of selection in parts and the staff is helpful. Even though there are usually a few staff working at a time they help you out when they can.

Randy G

If i could put zero stars i would,,,just the very worst place to take your vehicle. If you break down in their parking lot,have it towed somewhere else

John W Hasper

Came early to my oil change appointment and they took my car back then and was finished before schedule. Missed the storm coming in as well.