Category: | Eye Care Center |
Address: | 301 Mt Hope Ave #2002, Rockaway, NJ 07866, USA |
Phone: | +1 973-366-9887 |
Site: | local.lenscrafters.com |
Rating: | 5 |
Working: | 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 11AM–6PM |
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Gopinath Janakiraman
I ordered my glasses through them, it has been 2 weeks and I still dont have them, the staffs are friendly but whatever the lab they work with is terrible, I am totally disappointed with their service Update: The frame I ordered broke during shipment to the lab from the store, and the lab did not inform the store and sat on it for two weeks, after I called only they realized that it broke and gave me an another estimate of 2 weeks. Total lack of customer service and any sense of responsibility.
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Jeffrey Bourgeois
Ive been to this LensCrafters the past two years for my annual checkup and contact lens fitting, and I felt like they needed a review here because they are simply fantastic! The staff is friendly, professional, and knowledgeable. They take the time to explain everything to you whether its about your eyes or billing to make sure you understand. And they value your time by running very close to appt times. Highly recommended.
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Emmy Poquette
Excellent service in both the doctor portion and the store portion. Everyone was very helpful and knowledgable, doctor Meade was one of the best. I was in and out of there in no time. Highly recommend.
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Sreenivasa Eturi
Very bad customer service. Wont even provide status on the order. Its more than two weeks and still no glasses.