Staples

Reviews 15

DW

Dw Bro

Went to this Staples to buy an ink cartridge. Got to the register and waited an eternity for just two transactions to be completed in front of me. When I got to the cash register, it turned out the ink cartridge was the wrong one, even though it had the same ID number as the old cartridge Id brought in. Had to ask a salesman for the right one. Would have done this before, but the floor was empty of sales people when I first arrived. Went back to the line and got behind the customer checking out, assuming since Id already waited a lifetime to check out I wouldnt have to wait at the back of the line again. Instead the portly, not so bright cashier told me I had to go to the back of the line again. I left and went to another Staples and made the same transaction in just seconds. If you are in business and have only a limited time to buy a supply, this is not the store for you. Slow service. Poor customer service. They have no idea that they are a business center and operate with the speed of a nursing home. Poorly managed store. Someone needs to throw the management out and find a team who knows how to operate a business supply store like a business.

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JE

Jeffrey Andujar

The store is a mess, has lots of out of stocks, no customer service, and the manager who was of African descent was not helpful at all when I asked him for help regarding the Staples ARC binder. The manager said that the add-ons could only be found online and then of course I found it while browsing the store. The store needs a lot of help and it is sad that it is in such bad shape in area as nice as Edgewater!

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TI

Tim Crespo

Do yourself a favor and take the time to go to another location! I asked for the most simple thing and they recommend target. Then I needed sticky paper which they have and ask to locate it. No one helped me find it and they all were getting paid to do nothing. They were talking to their local friends and sitting on there ass! Please close this store down it sucks!

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KE

Kevin Minggia-Baker

the staff is friendly and courtious not to mention knowledgeable about a wide variety of products and services. A young man walked me to everything i needed with a smile, and a wonderful young lady was very plesent at the register. i come here often for simple prints and faxings a few times a week and am always greeted warmly. This Staples is MY Staples!

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JO

joey liu

This store has become worse and worse. The crew was slow, and had problem understanding my question after I repeated three times. The general manager has very bad attitude to customers, when they are trying to cover their mistakes on the item price error. I would not recommend this branch.

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A

A Private User

good to go before late august-early september, because the back-to-school shopping rush is crazy. overall good store, the staff isnt very outreaching, but they get the job done.

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CH

Christopher Hsu

Dont come here for UPS drop off. Service is very slow and they charge a dollar for tape. Ive been here twice and service is always been slow, 10 to 15 minutes waiting.

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DE

Dexter King

Called to find out if you can ship FedEx from here. After a LOT of ads I was then put on hold for 10 minutes. No one answered. At a major retailer. I hung up.

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AF

AFK - Hyperthread_

So me and my friends went here to look at some things and they basically said if were not gonma buy anything to leave what a**holes

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ME

Mehmet Tataroglu

Worst tech service ever! Kid name is Kyle, never ever let him take you as a customer.

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BR

Bruce Garfield

Printing, copy, art dept.. is great. The rest of the store needs more floor personnel

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KH

khristopher M gamboa luna

Honestly i was there today and the guys were very helpfully. .. no complaints!

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AR

Ariana Calpeno

It was very nice. They were very helpful. I would come here forever if I could.

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DA

David Park

In dire need of serious customer service training.

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A

A Private User

Great for all suplies

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