Category: | Lingerie Store |
Address: | 429 Washington St, Cape May, NJ 08204, USA |
Phone: | +1 609-898-7448 |
Site: | lacesilhouetteslingerie.com |
Rating: | 3.7 |
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A Private User
On Friday, July 20, 2007, I visited your store with my girlfriend to shop. Apparently, Laurie must be a rare size as your store had only one or two bras in her size. Laurie found a bra that she wanted to try on and while in the dressing room, she called for me and asked me if it fit well. A blonde haired woman in her 50s who worked there stormed into the dressing room and started to scream at me stating that men were not allowed in the dressing room. She claimed she had told me not to go into the dressing room which she did not. She invited me to take a seat while my girlfriend shopped. She never mentioned to me that men were not allowed in the dressing room nor were any signs visible stating this policy. As a frequent visitor to Cape May, I do recognize it to be a family location and can understand this policy. However, what I dont understand is the rude and aggressive behavior demonstrated by this woman. I am not sure if she is the proprietor of the store or an employee but in either case, I needed to let her know how poorly she handled the situation. She claimed she had told me not to go into the dressing room which she did not. She invited me to take a seat while my girlfriend shopped and never did she mention to me that men were not allowed in the dressing room nor were any signs visible stating this policy. Her behavior was rude and I will make sure to tell as many potential patrons as possible how we were treated at your store. We are middle aged people, not two teenage kids seeking a thrill in a dressing room. I recommend you post a sign in front and inside of the dressing room CLEARLY stating your policy so you can avoid humiliating any future customers as you did to Laurie and I. This woman needs to learn a lesson in customer service as her behavior was completely unwarranted, uncalled for and unprofessional. As a person in sales myself, I need to remind this woman that businesses fall apart the same way they are built, one customer at a time. Not only did you lose a sale, you have an angry customer who will tell anyone who will listen the way we were treated while in your store.
LA
Laurie Weber
This store has a great selection and a very friendly and helpful staff. Its wonderful to have a store like this so close by. Ive bought plenty of gifts here for my loved ones and myself too. I feel compelled to address the negative review by the man who walked into the dressing room. He seems pretty peeved for a single incident and repeated some of the same complaints in his "review". Really, who knows what the circumstances were, but even if every word he said was true, is it possible this woman was having a bad moment? Do you have to totally trash an entire business, several peoples livelyhoods, based on this one incident? Seems like the lesson in humanity should go to the author of that rant.
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A Private User
Lots of great lingerie, pretty bras in my hard to fit size, the manager was extremely sweet,helpful, and knowledgeable. I also bought a beautiful shirt, and I plan to call my orders in in the future-they have free shipping. DS
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Adam Misner
Went in there with my girlfriend but the two women there would not stop staring at my girlfriend. She was super uncomfortable and refused to buy anything. Also i dont think 15 dollars for underwear is reasonable.
KA
Karen Higgins
Awesome experience in the store. Also gave cute little free socks when my products arrived in the mail. Very attentive to you as an individual person and your needs. These girls are the Best!