The Paper Store

Reviews 4

AM

Amy MacLean

I purchased a dress that tore on a seam the first time I wore it. As I looked at the seam, it was obvious that it was just unfortunately misstitched. I had been traveling, however, for a month and when I returned I brought it immediately back to the store. It is a place I have purchased plenty of merchandise and did not think it would be an issue for the manager to take a look and see that it was an issue with the manufacturing of the product. The young clerk told me the manager was on break and she would ask her what to do. She returned to inform me that because I didnt have the tag and original receipt (I informed her it would be easy to reproduce from my rewards card or cc card), there is nothing they can do. Now, having been in management for retail for years, I find it shocking that the manager stayed in the back and also that they do not back the product that they sell. I was not asking for money back, just a replacement because it was probably a fluke that it happened. I will be sure to continue to spread the word that they do not back their product and certainly they do not have management that know how to deal with customers. They have lost me as a regular customer and I will happily bring my dollars elsewhere. There are plenty of local businesses that know how to show customers they care. I do hope she enjoyed her break as it cost her a customer and possibly others who care about how their money is spent and how they may be treated when a problem arises.

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PE

Perfectly Posh Grooming

Great staff and products,prices are a bit high,but with coupons or sales its a decent stop.

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TE

Tech Up!

Great store, awesome staff and good selection on gifts.

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DA

dawn sweetser

Nice selection

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