Category: | Discount Store |
Address: | 8563 Watson Rd, Webster Groves, MO 63119, USA |
Phone: | +1 314-918-9403 |
Site: | local.biglots.com |
Rating: | 3.7 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM |
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Grant Murphy
Big Lots was having a mattress sale and we ordered a split box spring with the mattress, however the box springs were not in stock. They took down our information and told us they would call when it came in. We got busy with renovating a house, new jobs, and baby on the way so 6 months passed quickly with no call. We found time to go up there, spoke with the manager, but we didnt have our receipt and was basically sent home. A month later we pulled the receipt from our files and found time again. One staff member recognized us and was helpful setting a positive tone. The two other men helping were curious since they were new to the matter but with a little checking back and forth they were able to help. They didnt have the split and we opted for the full so the Furniture Lead (Mike) gave us half our money back for the price difference and helped us load it. So long story short, they could of made it much more difficult but everyone seemed in a good mood, follow what protocol they have and made it work.
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Peter Coogan
Its a Big Lots. Not as nice as the newer ones out in West County, but thats pretty normal for the difference between refurbishing an existing building (which is better than building new buildings). I regularly go there to save on all sorts of goods. Im always surprised when Ive spent $75 or $100, but then I dont have to buy chips or jam or toothpaste for a long time. I like it that they get Toms Toothpaste and other higher end products, and when they do I stock up. Ive always liked Big Lots and this is a regular one, so its good. Ive never had a problem returning anything. I like it that they can keep a record of your purchase and email a receipt.
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Michele Martin
Not a good store. I love big lots, but this store is not good. Every single time I have gone there (and there have been many) the wait is excessively long. I had a cashier about to serve me when she walked away to put carts back in the stall. She said she would be with me in a minute, but it was very rude. Customers should come first. And I was not the only one waiting. The store is also not very clean - its very poorly organized, things are just randomly scattered - yes, this could be from customers, but you need to pick up after them. Things are packed very tightly in there. There is little space to move around.
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Grey Granite
What products they sell are always more or equally expensive than that you get at the price fixing stores of Schnucks, Dierbergs, and Shop N Save. The Big Lots out west in Oregon, Washington, Idaho, and Well-Northern California (far away from the big city- Cally) are way, way, way cheaper. A 50 oz tin of ravioli is 1.50$ or a box of good cereal is always under 2$. Yet the big lots you shlubbs have here in Suck Louis, Misery, well, they are hyper priced and a rip off.
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Katie Hamilton-Meier
This is your marked down everything store! you never really know what you might find and the products change on a regular basis. For this reason, I usually dont go here with my shopping list. But its fun to just browse - I usually end of finding an assortment of things that are fun to try or I needed but hadnt gotten around to picking up yet. Check them out!
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M F
The price is reasonable. They have alot of different brands (food section)that other stores dont have that are new and different and fun to try. Some stores have a bigger electronics department than others. This one is pretty skimpy.
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JL S
Love Big Lots!! Can be hit or miss for some items, generally advertised deals, but always find plenty of great products for bargain prices. Some of the employees have been there for years and are always friendly and very helpful.
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Gage Dodson
Though their stock changes frequently, there are some items we get on a regular basis because they are priced so low (laundry detergent, organic baby food, etc.). During the summer months, theyve got great pool accessories.
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Sakari Keller
The store is always clean and organized. The employees are always friendly. Everytime i walk past one they speak and ask if i need help. The store needs to be remodeled but this is my favorite big lots.
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Ben Frentzel
We love Big Lots! The deals are spectacular. We just bought a whole outdoor set there for our new house. We matched up a table, chairs and umbrella - all from different sets. Theyre great.
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Matt Schaeffer
I went there 1 time. The store is smaller then most. The guy running the place at night was rude. They didnt have anything I was looking for. And it was kinda dirty.
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Valerie Donaldson
Supper Cheap~ Great place to hit after the holidays for some super cheep decor or presents. Every day items are good too but I dont suggest most of the food.
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NaTasha Haney
This big lots has such a large selection and the staff are super friendly. We are doing the rent to own thing on a couch and LOVE it!
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Carl Whittaker
Store needs to be better organized. There were couches stacked in the aisles in the back of the store so you couldnt walk through.
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Carol Dismuke
They seem to always have what I need! I drove all around looking for a lawn chair.... shoulda went to Big Lots FIRST...
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mariah saldana
Its a place to go if you want some sketchy products for like kinda cheap but not really like dollar store cheap.
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lisa kriz
Great place to shop.much better than Walmart Which treat there employees a lot better and the customers
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Sari Al-Shehbaz
Lots of fun random things to find. Its just a hodgepodge of random things to buy and thats my cup of tea
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Kim Cook-Medlock
Good prices on their brand such as paper products, sales and clearances are worth looking at
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Jill Simpson
Easy and convenient. Cost effective. Not as much guilt when I find "fun" extras. LOL.
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Nate Bartnick
Have a few issues with organization in certain areas of the store. But a fair place.
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Dejan Deh
At par with dollar general and family dollar... Just a little more inventory.
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Debra Irvin
Excellent shooting. Always stocked with plenty of items. Friendly staff.
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suellen flaks
Very happy with the service. Didnt feel rushed to make a decision.
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Scott Sakaitis
Dirty unorganized store the staff was not very helpful or nice.
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Adie Bennett
Great selection, helpful staff and some fun and quirky finds.
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Ilia M
Its ok but to pricey you can find cheaper staff at Wal-Mart
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Travis Haney
Love this place. Friendly employees always willing to help.
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Sarah Lipinski
Great place to find your everyday items at a lower price.
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Joel Armstead
One of the cleaner, more organized Big Lots Ive visited.
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julie riley
Great prices and usually they maintain a good inventory.
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Amanda Fuquay
They had a lot of great stuff and some great prices!
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Kristi Lenz
older store but staff friendly and good deals
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Star Fish
Really good store, but maintenance is needed
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Jessica Baker
Always such good deals and friendly faces!
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Deana McKelvie
They have a lot of cool stuff for the home.
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Jai L.
Clean, easy to navigate, and great deals.
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Yvette M.
Good prices, merchandise is too crowded.
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sara figueroa
Great customer service and great prices
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Rebecca Connor
Typical Big Lots. I wish it was larger.
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Linda Stines
Great variety and reasonable prices.
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Angela Turner
Well stocked for a smaller store.
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Joe C
Great place to shop. Low prices
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kathy pingleton
Good products for lessor prices.
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Anita Brehm
People are helpful and friendly
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dawn joyce
Good service and nice selection
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Sarah Burke
Its a Big Lots what can you say
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James Long
Good deals on household items.
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Darnell Jamerson
Good prices on certain things
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Linette Venney
Everyone is nice and helpful
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STLCity Jazz
Always deals on every thing.