FedEx Office Print & Ship Center

Category:	Print Shop
Address:	704 W 66th St, Richfield, MN 55423, USA
Phone:	+1 612-866-1900
Site:	local.fedex.com
Rating:	4
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–6PM 12–6PM

Location

Photos 15

Reviews 12

A Private User

Im siting here right now, dealing with the worst customer service Ive seen in retail. Not once did any of their associates ask me if I needed help. Ive been sitting at the stupid DIY design/print center for nearly half an hour. The associates failed to mention that the USB drive doesnt work. At first I thought it was my Mac-formatted drive (which probably was the case) so I ran across the street to target and bought a flashdrive--came back, and their windows 95 computer STILL isnt reading it. The guy took my flash and put all the files on a cd-r without telling me/asking me. So i put the cd in, it works, but low and behold, i need to make a modification to one of the files. Guess what? I cant rewrite because its not a cd-rw. Anyway, looks like Im not getting my business cards done here because their machine doesnt work and no one really cares anyway. Two cheers for apathy. Im just wondering how long it will take them to notice that Ive been sitting here doing absolutely nothing but writing a bad review....

Jessica Buhman

The staff members at this location are always friendly and willing to work out any problems. My orders that I print online are always done remarkably quickly. When I asked a staff member a question about a certain product, she e-mailed me all the pricing and options while I was still in the store. I have had really good experiences here and will definitely be back.

Sarah Metzger

Excellent customer service! A few different employees helped me and they were all friendly and patient while explaining how to use some of their equipment. Even at the checkout I felt valued as a customer. Ive come to really appreciate good customer service after noticing how rare its becoming at most places. Nice work staff at FedEx Richfield!

Julia Kading

My prints are always done fast, and the customer service is excellent! Also, LaMonica is the best. She is super kind and very helpful if you need to learn more about how to use the copiers :) I decided not to buy a printer because I always have a good experience printing at FedEx.

Zack Vande Krol

Brittany always provides awesome service. Everytime Ive gone in, she has provided answers to all my questions and has always helped in every way possible. I pick this location over others, even if its out of my way, just because of the service.

Julia Roess

Worst service Ive ever experienced. There was one person on the floor and they walked right past me. When I called out they continued to walk past me. Horrible. Ill never go again.

Gregory Burt

Was a little shaky at first with their service, but have come to know their team and how to place order. Never e-mail, always through their online system and itll be seamless.

Katheryn Pinkerton

Walked in was greeted immediately. Brian was pleasant, helpful and did an awesome job of packaging . Great customer service! Couldnt have been any better.

A Private User

My business cards werent ready for My trip... They helped me make good quality cards in an hour... Friendly, helpful staff.

Dave A

Erik was awesome, presentation looked great and quickly reprinted an error that I had on a page.

Cole Brenny

Guy was nice, but the other lady was Mia for 20 min!

Tariq Abdul Wadud

Great service