Category: | Eye Care Center |
Address: | 4848 County Rd 101, Minnetonka, MN 55345, USA |
Phone: | +1 952-401-9202 |
Site: | local.targetoptical.com |
Rating: | 2 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 8AM–7PM 12–5PM |
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bo hun kim
I was very disappointed with this Target optical. I took my 6 year old daughter to get her glasses here and was satisfied with the people that helped us out. Unfortunately we had to replace her lenses because they got scratched and this is when we encountered total incompetency. The first time we went to get the new lenses, they didnt fit correctly. They had to order another pair. After the second lenses arrived, my daughter complained that she couldnt see well. We went back to the store to see if the correct prescription had been ordered. The lady who was there barely checked the lenses and said they were correct, and seemed to not believe the fact that my daughter could not see. The manager was there and did not listen to our concerns either and just told us to use the old lenses! We were really upset about their lack of professionalism and decided to go to another Target optical to double check. We went to the Target at Chanhassen and had the person working there check the lenses to see if the correct prescription had been filled. He told us BOTH of the first and second lenses had been filled incorrectly!!! We are really upset over this because glasses are very important for vision in kids. My 3 kids have all had their glasses done at Target, and now I cant trust if any of them had been done correctly. One of my kids have a lazy eye, and the fact that a mistake might have affected her medical condition is horrifying to think about.
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Leah Kirkwood
Usually I love everything about Target but unfortunately I had a sub-par experience at this particular Target Optical and would not recommend a visit to Dr. Joseph-Max Kostecki. The ladies out front helping fill out paperwork and running the counter were extremely friendly, welcoming, and helpful and got my visit off to a wonderful start, but when it was time to see Dr Kostecki I felt he was rushing to get me out of the office as quickly as he could. He was cold, (hardly said a word to me) not friendly at all, and seemed to be pushing to get my prescription written down as quickly as he could just so I would leave. I hope he actually diagnosed my eyes correctly!! I wanted to believe I just came on a bad day, but When I compared notes with 2 other individuals who had seen Kostecki a week before I did they said they had left his office feeling the same way. Sorry to say this doctor is bad for Target Opticals business and I (and two others) will be visiting different optometrist from now on.
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Sue Sadler
The Dr is great - very helpful. Staff that helps with contact and glasses is subpar - my contacts seemed great at first - then after a week or so - the left became blurry - took me about another two weeks to get in due to my schedule - and she said there was nothing they could do - so I had to order boxes for that prescription - I have opened to sets of contacts (brand new) to experience that I do not even feel comfortable driving - so back to my old glasses - can not seem to get anyone to work with me on this either.
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Lucy Boettcher
I went in to get my glasses fixed. The woman was helping another man, but once she finished she went right on to me, very nicely.