Hugo Auto & Truck Parts

Reviews 10

TI

tim labeaux

bought a windshield for a 1999 subaru forester, traveled 30 miles to go to this joke of a place, windshield they sold me was for a completely different car.....upon returning it they did give me a refund and a token "sorry".....when confronted about the expense i incurred in travel due to their mistake/incompetence they responded by saying "its not our policy to reimburse customers even if it is our fault"...........that in and of itself simply says these clowns have little integrity , limited or no sense of fairness, and dont deserve any business.......i will never go back there and anybody who will listen will hear of my experience and what i think of them....to them its all about the buck.....dont go there.

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holly logue

well i called them around noon for a alternator they said it would be ready by the afternoon and took down my name and number. i went in at five to pick it up and apparently the guy never pulled the part, never told anyone else that we were coming, and also never wrote down my information. next day i called at eight when they opened to remind them to pull the part they said it would be ready yet again in the afternoon but they would call when it was ready. they never called to tell us it was ready so i wasnt able to get it until five when i got sick of waiting for them to call.

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A

A Private User

Purchased an engine for a customer, installed it and engine failed within four months of purchase. It is hard to believe that an engine which was sold as a good running engine with good compression would fail within this short of time. This is the last time I am ever going to purchase and engine from this company. Furthermore, as a rule, if they tell you that the mileage is unknown, just assume that the mileage is too high for them to disclose. Therefore, my advise is not to purchase it !

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A Private User

I just called about a part and they had absolutely no time for me. He cut me off when i was talking, acted like I was fool and basically sounded like he had no interest in my time or money....... Wonder how they stay afloat? Needless to say I wont be purchasing anything from this place and will probably drive somewhere not so close to get what i need. Very poor business practice conducted here. Would not recommend to anyone

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TO

Todd Gaskill

I needed a cylinder head for a 4.6l Ford. The guys at Hugo Auto and Truck Parts found one and had it ready for install in two days. This was two weeks sooner and almost $200 less expensive than my next option. They were pleasant and very knowledgable about the engine and cylinder head. My truck is running like new with 500 miles since I installed the head. I highly recomment them.

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JI

Jimmy Hoff

Never been one to leave a bad post or post at all but this must be said. This place should not touch any vw or probably any foreign heads. They have mest up a 8,16 and 24 valve vw heads for three different people. They cause more work than its worth. Stick to what you know not what you think you know when servicing someones head.

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ST

Steven Knudsen

Brought a cylinder head in and it took a phone call from me to find out there were chunks missing out of it not from my doing. They hacked it up and wont take responsibility. Tried to charge me more for them to fix it. Taking it somewhere else is worth the extra money! This place does dirty business! STAY AWAY!

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R .R

Always a great job refinishing heads for us. Always our first call for heads or used parts.

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DA

Dave Daubenspeck

The bests place for parts and cylinder head service .the guys are great to work with.

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MI

Michael Patrick

Great service and support Dave and Doc are the best

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