Lunds & Byerlys Burnsville

Category:	Grocery Store
Address:	401 Co Rd 42, Burnsville, MN 55306, USA
Phone:	+1 952-892-5600
Site:	lundsandbyerlys.com
Rating:	3.7
Working:	6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM

Location

Photos 100

Reviews 25

Bonnie W

I have been shopping at different Lunds locations for years and today was the first time I had a bad experience. Unfortunately the experience was so bad that I felt compelled to leave this comment. My husband and I were getting set to use the self check-out as weve done countless times. We had 15 plus items so were heading to the station with the larger bagging area but the woman watching the self check-out told us to use the smaller one...fine. She then asked if I felt comfortable using the self check-out. I told her yes and started checking myself out. A few moments later she came over and took my bakery items out of my cart and said she would run them because they could be tricky. She didnt ask if I needed help, just informed me she was going to do it. I thought that was odd but let it go. Because we had so many items our bags started to pile up. She informed us in a rather abrupt manner that we could put some bags on the floor since we had so many. This would have not been an issue is she had allowed us to use the other register. After she had rung up the bakery items she asked if we could manage our bags. We informed her we would be fine and started towards the door. As I was putting on my coat she asked again if we needed help. We declined. As we were gathering our bags she very rudely told us we could not take the cart out of the store. Separately these things might not have cause a bad experience, but when they all happened within a five minute period it is not ok. Im very disappointed in this location and will not be returning. Perhaps she was having a bad day or perhaps it was because my husband and I might not seem like the stereotypical Lunds shoppers. Whatever it was, it shouldnt have happened.

Nicholas Spinelli

I like the store. The food quality and selection is good. I have a problem w/ their liquor department. And, in speaking w/ neighbors, I find my problem is not unique. The asking for identification for all people is ludicrous and insulting. Im going to be 64 years old in a couple weeks, and I look my age. The standard reply when I say I will not show ID is, "We card everyone" w/ the myopic philosophy being asking everyone for ID is fair. It is fundamentally unfair. Treating "everyone the same" would be fair if everyone were the same. But, we are not all the same. We are all different and should be treated accordingly. The clerk got loud and sanctimonious when I voiced my reason for not showing ID. I was buying a small bottle of marsala wine! The manager was present and told the officious clerk to sell me the marsala. The manager had a look on his face that he knew the clerk was a problem, giving me the "Im sorry" look. The only way to end insulting, unfair, and stupid rules like "We card everyone" is to resist. I had a clerk a month or so ago insist on me providing ID. I had an order of about $80. I walked out and took my business elsewhere. I encourage others to do the same. This rule will change if people demand fair and just treatment. Im not talking about people in their 20s-40s. Im saying if you are 50 years old or older, refuse to show ID.

Kimberly Stakston

This store always has the hard to find items I am looking for! Their produce and meat departments are far superior to any other grocer in this area and will answer any question you have along with provide friendly suggestions for your home cooking! The bakery department is wonderful, always friendly and of course delicious! I love the Caribou and recent addition of Big Bowl! Excellent place to stop by if you need some flowers and a greeting card, they have the best Bachmans arrangements at a VERY reasonably priced!

benjamintri

Friendly staff, get a credit for using reusable bags, but many prices dont beat Cub of SuperTarget - on regular price. However, check their circulars, because you can often find specific items, especially when they have a BOGO, that are definitely worth it. They offer drive-up, place-in-your-car service too.

Luke D

Talk about customer service! Everyone here is so friendly, and seems genuinely happy to work there. Top of the line products are available, and the bakery is stocked full of mouth watering pastries! It is a little bit more expensive, but the positive shopping experience is worth paying a few dollars extra.

Don Frazer

We purchased your so called choice t bones for new years eve. Ive been in the meat business for 30 plus yrs. Those were not choice. Select or no roll at best. Toughest steaks, and tasteless. Very disappointed. Thx for the Byerly experience. We wont be back. Have a tough new year.

Daniel Picard

Great service from a great staff every time I stop here. The selection of local produce is usually better than other grocery stores in the area (CUB). The weekly specials and BOGOs cannot be matched or beat by any competitor.

patrick jude

If there butcher wasnt so awesome..... I would never step back in this store.... It used to be amazing store. Recently things have changed......

susan covell

Wendy was so helpful answering all my questions! So Awesome and knowledgeable! I really appreciated the time she took to get what I needed!

Christina Dahlvang

Love this store. Have for more than 10 years. Beautiful store. Wonderful service. Drive up to pick up groceries even. Love love love.

Theresa Jackson

Live near by great products so fresh ,great customer service love the sweet s as well so much to choose from .

Conner Eggert

I went in and got 8 doughnuts and 2 cinnamon rolls. They are DELICIOUS! And the service is second to none.

Ben Jackson

Excellent customer service. Beats anywhere in town. You pay for it in price but its well worth it.