Category: | Video Game Store |
Address: | 1333 Coolidge Hwy, Troy, MI 48084, USA |
Phone: | +1 248-649-5991 |
Site: | gamestop.com |
Rating: | 4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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William Cherry
I bought a used Nintendo 3DS from the GameStop by Oakland Mall. Come to find out the bottom touchscreen was malfunctioning. I called to several other gamestop locations and the Troy location was the only one to answer their phones. I spoke with Corey, who was able to hold another one for me to exchange. When I made it in, the two guys who were working, they took care of me and was able to do the exchange once they saw the issue. I would recommend coming to this GameStop for the friendly service from an awesome staff!
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Jason MacFie
The absolute worst customer service ever. They would rather sit and talk than help customers out. Door opens at 11 am and the gentleman comes to the door to open at 11:05, unlocks the door and opens it about a foot then closes it in front of my daughters face who is 8. Ive been to this location 3 times and each time the service has been subpar. I will be taking my business elsewhere.
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Josh VanValkenburg
They dont always have the best sales, and sometimes trade ins dont give you the best value, but the staff here is great. Tremendous knowledge of whats coming, what to preorder and what to skip, or wait to pick up used.
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Alex Gonzalez
Didnt have what I was looking for, but they were more than happy to check which locations did. Even went as far as to call another store to hold the product for me.
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Ani Alexanian
The staff is always incredibly knowledgeable and always ready to help if you have any questions or are looking for input.
MI
Mitchell Torongo
Lauren has great customer service skills. Very friendly and helpful. Make that girl a manager if she isnt already!
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Evan M
Nice staff. Dont forget all your cables for trading in equipment or youll get ripped on trade in value.
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Victoria Emotion
The staff was great and friendly. Would recommend to anyone who wants to buy or trade in games.
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Lizzy Riecher
Put something on hold the day before, and when I came they had sold it to someone else.
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Jeff Corrion
Nice service, location is bad as its always crowded on week days
MA
Matt W
Pretty easy going store. No weirdo employees when I went.
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A Private User
One of the better GameStop I been too the staff is great
MI
Mike Schmitt
Terrible service. Ignorant unhelpful staff.
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Michael Lea
Staff here are friendly and helpful
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C
Friendly and helpful!
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The Master Moeyo
Need games