Toys"R"Us

Category:	Toy Store
Address:	2620 Crossing Cir, Traverse City, MI 49684, USA
Phone:	+1 231-933-7043
Site:	stores.toysrus.com
Rating:	4.1
Working:	10AM–8PM 10AM–9:30PM 10AM–9:30PM 10AM–9PM 10AM–9PM 9AM–9PM 10AM–8PM

Location

Photos 12

Reviews 11

Jeff Harbor Springs

Have a 9 week old and forgot our little swing on our way to Honor, MI. I looked on their website and found a swing I thought I might want. Nothing like being a father and having the baby for the first time with no mom around all by yourself. It is all about keeping the baby happy!!! Well I called and got Candy on the phone. She was SO HELPFUL! She pulled the item for me and had it waiting. I then got thinking oh boy I am going to have to put this swing together while the baby cries. So I called back and asked if there was anyway I could have them put it together and that I would be passing though in an hour. NO PROBLEM! I showed up and it was waiting for me right there! A nice man Jason put it together for me and him and Candy went over everything and helped me load it into the car and I was out the DOOR! It was fantastic. I also want to mention Samantha for she rung me up and got me signed up on baby rewards and was so nice too. It was a fantastic experience for my first time dealing with a toys r us since I was a little kid. Thank you so much Candy, Jason, and Samantha! You made Addie very happy!!!!

Melissa Straubel

Tried to order a car seat online. Turns out there was none left to ship. Went into the store to see if they had one in stock. They did not but the assistant manager I believe her name was Nikki took it upon herself to call Lansing to see if they had one. They did! Made a payment over the phone and it will be shipped to my house!!! I am so thrilled I got the car seat I wanted!! Great customer service! Nikki really went above and beyond to help and that means so much to me. Thanks again!!

A Private User

We were in the store on Nov 13 and then again on the 14th. GREAT service! There was always an employee available to answer questions, help find products, look for items if the shelf was empty, etc. And they were so friendly! WONDERFUL!!

aliza morse

A good place to check for hard to find toys. The staff is very helpful.

Curtiss Gulash

Store was clean and well organized. Staff was friendly and helpful.

Jon Apitz

My daughter loves this place, of course she does, they have toys

Laura Quintanilla

Clean, organized, wish they could carry clothes.

Tim Woodruff

Kinda small store, but packed with fun.

Jamie Enger

Scott is awesome! He is a great help!