T.J. Maxx

Category:	Department Store
Address:	7764 26 Mile Rd, Shelby Charter Township, MI 48316, USA
Phone:	+1 586-677-2745
Site:	tjmaxx.com
Rating:	3.2

Location

Photos 40

Reviews 33

Lindsay A. Sontag

I was so excited when I found out this store was opening! I went the day after they officially opened..and the store was FILLED with things that are normally few & far between at other TJ stores. They had tons of Ugg boots, Michael Kors tops, Nike workout apparel etc. I went last night and was extremely disappointed. Size medium tops were virtually non-existent. Whether it was in the "sweaters" or "tops" rack, there were about 20 items in total...the majority of them being JUNIOR tops which should have been in the juniors section (this is another thing that really irks me...if I know that the top is a junior brand, shouldnt the employees who spend all day with these tops/brands know this?) Every other Tj Maxx normally has ATLEAST a full rack of tops and sweaters *just* in size medium. Its like they hoarded all their good items between the move from Hall Road and 26 mile, put them out for the grand opening and now have nothing left to offer. While trying to browse the skin cream aisle/section, I was not able to touch or read any of the bottles, since 3 disgruntled workers were standing in a the aisle arguing about something (not in English) and grabbing a bunch of the bottles and throwing them in a large box for some reason. Every once in a while one of them would swivel their head around at me while I tried to peer over their shoulder to see what facial creams were available, but it was as if I was inconveniencing THEM. So I just gave up on that idea. The cashiers were snobby and had a horrible attitude. My cashier in particular could barely speak English and rolled her eyes on multiple occasions. Awesome my first time in there, awful the second and third time around...and the store has only been open for about 2 weeks. Ill update my rating the next time I go in there and have a pleasant experience.

Valerie Bennett

I was super excited when I saw that TJ Maxx was getting a new store, which is why Im sorry to say I wont be visiting it again. Selection here is very limited and disorganized. The biggest problem is the staff and management. Went to return an item I got before the holiday that still had tags but no receipt. First, I was told it would be no problem, and the cashier began ringing me up. Then, a supervisor (Name: Val) began to search for the item, they couldnt find them in the system and tried to tell me they didnt accept returns without a receipt. After telling her Ive returned items without them before, she changed her reasoning, saying they were too worn. When manager (Laura) was called she responded with attitude, but returned the pants. She then proceeded to blatantly gossip about the situation to her coworkers. This is unacceptable, and unprofessional....shame.

Holly Dalbec

I was so looking forward to this local TJMaxx. Unfortunately it was a huge disappointment. This is the smallest TJMaxx I have ever been in, therefore it is cramped, hard to navigate and there is not even half the merchandise you expect to find in this chain. Seems like a poor business decision in an area that has been waiting for a store like this. The other noteworthy problem is the staff. I had to quickly stop and move my cart 3 times when the same employee walked right in my path as she barreled through with a stock cart and another time with her manager. If the manager doesnt recognize customer service, its probably a sure bet she wont notice a problem with the staff. Rochester isnt that far away, Ill just keep going there.

brandon callea

I Am Tj maxxs number one fan these workers come into work everyday and do there job just like everyone else this store is very clean and the people that work there are very nice and friendly. especially BRITNEY shes a very kind and sweet hearted young lady she was very helpful. props to her.

Glenda Wuennecke

You never know what they will have on the shelves. I went in T.J.Maxx for face cream and came out 1 1/2 hours later with no face cream. I did buy birthday gifts for my grandson. Easter stuff for the home, & some interesting snack food. I enjoyed the experience.

sonya R AP

Seems like they have very limited stock on all items. I asked management about this and they claim corporate wants a higher end customer, therefore better brands less choice.

Chafin McKeehan

I love shopping here. They have so many things at such a low price. My only problem is the women who work in the dressing room are very rude, and should switch departments.

Larry Block

Great selection the merchandise is priced to move, new brand name clothing at unbeatable prices, Household items galore fun furnishings they have it all.

Tina Henderson

I thought the store was very clean and will stocked. Found a lot of nice things. The staff was very friendly and helpful. Im so glad they are now open.

byron carter

The employee sucked except for the young girl that took care of me the one stars for the girl that took care of me

Brian Nickel

Decent store, fairly neat. This is basically the Hall Road store, as it moved to this location.

Kelsey Root

Clean, organized, and very friendly staff! Im so excited to have a TJ Maxx so close!

Ame Anargyros

Smaller than most. No mens dress coats or any mens shoes. Otherwise nice options.

Emma Joseph

starting to like this store - one thing for sure - very neatly kept!

Colleen Mourtos

Staff is kinda rude but I love TjMaxx. All my favorite brands.