Category: | Cell Phone Store |
Address: | 32461 Gratiot Ave, Roseville, MI 48066, USA |
Phone: | +1 586-415-4200 |
Site: | att.com |
Rating: | 5 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 11AM–5PM |
MA
Matt C
I have had the greatest experience here and I am very impressed with the level of customer service. The staff is very friendly and inviting every time I have come in. They helped my wife and I switch our phones from another carrier. They made it a very easy process and all the employees explained exactly what has happening and what was going to happen. When my wife went in with our two young kids the staff made sure they were all comfortable and asked multiple times if the kids or her self needed anything. My parents have now made the switch just because of the customer service. You guys have gone above and beyond everyone we have talked and I would recommend this store hands down. To the whole team thank you so much!
AN
Andrew Gavorin
I came into the store at 14 mile Gratiot with concerns about my bill being over $100 than what I was supposed to pay. Jessica Christmas was the service advisor that help my wife and I and I was amazed with how professional Jessica Christmas was. I did not have to argue and she took care of our needs and concerns. I was very satisfied with her service. And for now on I will only go see her. I recommend everybody to do the same. And walked out with cable and renewing our security system service as well.
MA
Madeline Bialecki
When my mothers landline died on a Sunday and the customer service message said the office was closed, I called this store for assistance. Marc went above and beyond to help, and my mothers service was restored by 9 am Monday. He was patient and resourceful and so very generous with his time. Well done, Marc. I highly recommend this store.
AM
amy howard
I have just come out of a very difficult year and a gentleman by the name of Troy went above and beyond to not only help me save money, but get a cable & internet package plan that suited my needs and then some. I highly recommend this location. Amazing customer service and friendly sales people with great attitudes.
HE
Henrietta Williams
Jessica C. was so helpful with my experience. She went above and beyond with her customer service and helping me set up my tablets for my grandchildren. Im not tech savvy, but she knew exactly what I needed and protected all my Devices! Jessica you are truly a rock star!
DE
Derrick Coleman
Amazing customer service! Im typically impatient and they did an outstanding job in addressing my questions and making me feel as if my patronage mattered. Would recommend this team to anyone who hates feeling as if they are dealing with dishonest salespeople.
NE
Nenad Minic
Came by hoping to get a prepaid SIM for our 3-week vacation in the US, but we arrived 20 minutes after closing (were from Toronto). Nonetheless, Antonio unlocked the door, let us in and helped us out - he went totally above and beyond, awesome experience!
CA
Carol Donnelly
I had a wonderful experience at this AT&T store today. Victor, Marc and Danielle are amazing. I was with another provider for 10 years and today I switched to the best company ever! Buy the UE speakers they are amazing! You have to check out this store!
JA
James Galat
Jessica was absolutely amazing. She saved us a great amount on our bill and we switched over from Sprint thanks to her. She went over and beyond to make sure we got what we needed and were happy. I would highly recommend this location to anybody!
DR
Dr.Caritza Alvarez
I left Roseville when I found out Andre wasnt there and now hes back its such a positive atmosphere and I feel comfortable coming back. I love my S8+ and I wont go to any other store! I will send my comrades in medicine to Roseville from now on!
SH
Sharon Vanchina
I cant thank the staff at Roseville enough for a great experience! Im so happy with coming from Comcast to directv and received new phones as well. I will recommend this store to all my family and friends! Thank you Andre!
EM
emily brook
The way that Victor, Troy, and Andre helped my family out, i will go to no other AT&T store! Im a MSU student and I will be telling all my classmates and friends to stop by! Best customer service ever!!!!!
KR
Kristine Zotkovich
Out of 1-10, Andre and his staff get a resounding 11plus! I love my tablets and my new case for my phone! Im glad my hair dresser referred me. AT&T is a better company because of this store!
AR
Arlene VanSlambrouck
Im not tech savvy, but Andre really helped me feel at home! I love having my tablet for easy reading and the camera is awesome. I will recommended this store to my family and friends.
JE
Jeff Hunwick
Ive had nothing great times at this store and I tell all my tool & die co-workers along with family and friends to come here. Andre and his staff are remarkable and officially family!
JO
Josh Gastin
The guys here are wonderful they gave great service and the store has a fantastic atmosphere I got in and was immediately and well take care of I recommend this store to everyone
NA
Natasha Lapham
Andre, Jessica, nick and Marc were amazing!!! They restored my faith in ATT and went above and beyond to help me and my family Thanks so much team!! I will definitely be back
JU
Ju Juan Coleman
Victor was very professional and went over my tablet with me so I felt comfortable with the usage of the device. Im going to recommend my family and co-workers to go see him!
NI
Nicholas Cosentino
I almost dont whant to tell how Good they sre so everbody goes there lol. Very Good staff, very Helpfull great locstion for me thank you at&t
WA
Wayne Crenshaw
God send me a Angel I love Jessica. She took very good care of me and didnt let my confusion overwhelme her. Thank you for your service
LY
Lynne Morrison
Phenomenal customer service and product knowledge! This is my new home and I will be sending several family and friends in as well.
DE
Deborah Grimaldi
My family comes in and its always an event! Very hospitable and I feel at home. Super knowledgeable staff!
MI
Mind Power
The customer experience at this store is excellent. The staff is friendly and knowledgeable.
DE
Delane Lombardi
Andre and Victor were immensely helpful in setting up my phone and saving me money.
CH
chandra lanthier
Jessica and the crew at At&t are rockstars! Thank you!