|Address:||47650 Grand River Ave, Novi, MI 48374, USA|
|Working:||6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM|
I went to this store to pick up just a few things this evening. As I approached the checkout I realized the only ones open were the you scans. I hate those things. And to make matters worse, the line was enormous. The couple in front of me had 2 full carts of groceries. Several people got in line behind me with full carts as well, and even though there were cashiers milling about and cleaning the (closed) lanes no one even acknowledged the growing line at the You scan. Everyone in line was very unhappy. I was very disappointed. What happened to customer service? I expect better from Kroger. If I wanted this type of service Id shop at Wal-Mart, which is closer to my home and cheaper.
I had this at 5 stars until what happened on my shopping trip today. The item rang up at the incorrect price as there was supposed to be a Kroger discount. I told the girl at the checkout register since I was at self-checkout she took my item back proceeded to rip down the pricing and said all those are expired thats why. Well according to Michigan law they are still supposed to abide by those prices so I feel a bit violated in regards to the situation and wont be shopping at Kroger any longer.
I go here often for the past 6 years and i know many of the faces . Most are helpful and friendly but a few are just not.. The upper management is unfriendly and not willing to even say hi or move out of the middle of the aisle when youre walking by. But this is probably similar to a lot of places, the higher you are in management the more important you think you are, when after all, your pants go on the same way.
Really like this Kroger! Its what you typically expect out of a Kroger, which is why I like it. lay out is simple. Lines go quick at the registers. Easy to get in and out of but also has everything you need for weekly grocery shopping.
Pepin von Bülow
Its an OK Kroger but seems kinda small and run down. Has an interesting healthy area where most of organic stuff is and stuff like that. I still feel its miss some of the usual variety and quality you get at other Krogers.
Pretty good. I found most of the stuff I wanted, but the layout of this store is confusing, and there isnt a single refrigerated non-alcoholic beverage section. I like the store on Beck Rd and Pontiac Trail better.
Set up is great, and they have a very large natural and organic food section; compared to one isle, like most other locations have. Its clean and has a nice deli, cheese, and meat department.
Aisles are too small and cramped. Lines get very long at checkout. Employees in the way stocking in the middle of the day Saturday. Long wait at butcher and seafood counter. Typical Kroger.
I got a healthy chicken meal but they split it. Though that was only one person. Otherwise, it is a very great store. I suggest going on your weekend erins to this store!
Decent grocery store. You get your everday grocery items. Had a good experience with the store guys. The Kroger employees help to find any item you are looking for.
Usually has higher prices than other places. Maybe thats why its less busy. They take WIC, unlike many other groceries around. Thats the main reason we shop here.
I am a fan of kroger stores . This one was conveniently located next to the staples .it was great because I was able to get everything I needed for movie night.
Good selection of products. However, staff doesnt always know where to find the things you are looking for, which can add extra time to a trip.
Good selection of organic foods. There is a Starbucks inside as well as a sushi station. Produce was great on our particular visit.
A Private User
Grab some coffee at Starbucks great girls that work there plus flowers that are sold there are always fresh. Management is super nice.
Lousy quality meat and produce, no service at the deli counter and check out. But does anyone really care ?
Basically has everything, but its usually pretty busy and the produce section can be really picked over.
Good prices, great selection of produce & fresh meat and fish. Save Kroger points for discounts on gas!
I go out of my way to come to this Kroger. Always have what Im looking for and can easily checkout.
My favorite Krogers. Almost all the employees are so nice and helpful Very clean and organized too.
Miguel de Arriba
Limpio, ordenado y muy bien surtido
The best Kroger location I have been to. Good selection. Food is fresh. Employees are friendlier.
This Kroger is always clean, well stocked, and they provide excellent customer service.
Stanton E. Whitehouse
I Love to go Krogering. Clean store great location and Check out is always a breeze.
Close to house, very convenient, fast check out, Decent price, find what you need.
Nice employees with all kinds of cool things happening there. Love this place.
Large and clean. This is one of the new krogers. They have Starbucks inside.
Good store with all fresh vegetables. Kroger membership has good discounts!
Its a solid kroger. Its a lot less packed then the one in walled lake.
Well organized store. Staff is friendly. Several greeted me as I shopped.
Very clean and respectful employees. Has large do it yourself check out.
I love Krogers. At Krogers you get quality, quantity and great prices.
clean and friendly and very helpful the fuel points are very useful
Grand river Korger specialized Asian food & frozen meal. I like it.
Typical Krogers, nothing really outstanding or different about it.
Great and friendly staff. Competitive prices. No wait at checkout.
Convenient because of where its located. Produce could be better.
My Favorite , Love the Prices and Quality of their Vegan food
The store is well organized and the staff is super friendly.
Typical Kroger groceries with starbucks and a gas station
Decent size Kroger. Good natural and organic section.
Great selection, friendly staff and now they have gas.
Huge clean store, lots of choices, employees are nice.
Good shopping experience and having a bank branch.
Great store but customer service can be improved.
One of the better ones around. Otherwise its ok
Clean store. Friendly staff. Stocked shelves.
Found what I wanted and cashier very friendly
Kroger has everything I need! Simple as that
Friendly staff and good range of products..
Clean and variety of produce at good prices
Good market bought a grill for 100 dollars!
The selection of products is exceptional.
Disappointed customer- items out of stock
Clean, big, and well stocked at all times.
Sometimes produce and meat are devastated.
Convenient with decent produce and prices
I like this Kroger the least of them all.
Fresh produce great customer service.
Clean grocery store and organized
Not enough Ole Smokey Moonshine
Blue berrys on sale. Fresh stuff
Rochelle R Robinson
Clean store and great selection
Suryanarayana Murthy Nerella
Neat & clean Kroger in Michigan
One of the nicest Kroger around
Always fresh and fully stocked.
Sushi looks fantastic and fresh
It has Mt. Dew Throwback! Yes!
I love Roll and Shushi area...
Spoiled meat! Check your dates
The best, enjoy shopping there
A basic shopping experience.
Slow cashiers and baggers
Good Kroger, nice people.
Nice place for groceries
Great service and quality
Has what you want. Clean
Best place for groceries
Has everything you need